Childtime of Byron Center

Melissa Toric 

on Google

a month ago

I had originally wrote that i loved this place but let’s be honest it was because i wanted a week of vacation for my son. My son had two amazing teachers Tonya and Nicole that did so many amazing things at this center. Once he was not with them anymore things started to go down hill for him and it started to impact his behavior. He was becoming a child we did not recognize when he was there. The way he acted was never the way he was at home. But he was a problem behavior that that kicked him out. The main reason? Because he ... read more

Ciara Jade 

on Google

a month ago

I am extremely disappointed and disturbed by our experience at Childtime of Byron Center. My son was assaulted while in their care. As a parent, there is nothing more devastating than trusting a facility with your child’s safety and finding out they were harmed. The way this situation was handled showed a serious lack of accountability and concern. The classroom environment, especially in the preschool class, is completely unorganized and lacks structure. Mr. Mason allows the classroom to operate like a romper room children ... read more

Youalanda Ruffin 

on Google

a month ago

Communication was consistently difficult. When concerns were brought up, staff often seemed defensive rather than solution-oriented. Instead of working collaboratively with parents, interactions felt dismissive and tense. It was hard to get clear answers to simple questions, and follow-up on important matters was inconsistent.There was a noticeable lack of professionalism in the way concerns were handled. Rather than demonstrating empathy or understanding, some staff members made the process of advocating for my child feel l... read more

Ciara Ruffin 

on Google

a month ago

Haley is ABSOLUTELY NOT FIT to be a "director" Also staff Yelling at children Speaking harshly or disrespectfully Being defensive when parents ask questions Poor communication about incidents Kids wandering without guidance Frequent injuries with vague explanations Staff distracted and not actively engaged Children left to “figure it out” during conflicts A HOT MESS AND THE LIST GOES ON...... 

david alkalach 

on Google

a month ago

My child was assaulted twice by 2 different staff members one in September and another teacher name Alexis M. Haley the Director and Melissa the regional director has literally done nothing but unenrolled my children because we told them we were filing a restraining order on the teacher since they allowed her to come back after hitting my son. Please beware parents! This is NOT a school you want your children at if your worried about safety!