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Children's Urology Group
- Hospitals
- Saint Petersburg, FL
About this business
Location details
601 5th St S #602, Saint Petersburg, FL, 33701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Well this May take a while at first we arrived at 11 AM schedule receptionist lady is horrible. I don’t know how long she’s been doing this but you can tell she’s been doing it for a long time she’s very uncaring. I asked her to turn the TV on because it was showing just a screensaver of a cartoon OK but the lady asked me what is the screen showing and I said it’s showing a cartoon like a screensaver and then she yelled at me and asked me again what is on the TV
Cannot even get in to see them as I have to keep rescheduling the appointment because you have to jump through so many hoops with doctors and insurance. Never seen this with a doctor before but no one seems to know what they’re doing or why they send over the wrong paperwork for approval 3 different times.
Cannot even get in to see them as I have to keep rescheduling the appointment because you have to jump through so many hoops with doctors and insurance. Never seen this with a doctor before but no one seems to know what they’re doing or why they send over the wrong paperwork for approval 3 different times.
Our consultation was great. The dr and staff was very nice and informative. I give them a 2 because of the day of my sons procedure. We were instructed to put numbing cream on him an hour before, we put it in at 12:15 ( our son had penial adhesion, and had to get 3 bridges cut) our appointment was at 1:15 we didn't get in until around 1:45. I asked them how we know if he is numb, they told me they would check before. When they were cleaning him he was screaming they said it was just because it was cold. I asked if he's numb ... read more
The dr is great but the scheduling is absolutely horrible. They do not communicate what is needed for the appointment and they call multiple times prior to the appointment requesting different things, referrals, etc and then you get to the appointment and they tell you they don’t have what they need and won’t see the child. It’s horrible customer service and communication. If someone just said what was needed up front when you made the appointment this all would be fine.
Frequently asked questions about Children's Urology Group
How is Children's Urology Group rated?
Children's Urology Group has a 2.2 star rating with 50 reviews.
When is Children's Urology Group open?
Children's Urology Group is open now. It will close at 6:00 p.m.
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