Children's Hospital of Pittsburgh of UPMC: Child Neurology

Carly McWilliams 

on Google

a year ago

I called the office 4 times over a span of 3 weeks regarding a prior authorization that was never sent for a test my daughter needs. The answering machine stated we would receive a call back in 1-2 business days. The date of the test has come and gone and we still have not received a call back from the office. My daughter had to miss her test after waiting for 3 months. 

Jen Isler 

on Google

2 years ago

Let my 16 year old son lay in n agony for a week. One dr had nerve enough to make me leave room to ask him if any of this could be in his head…. Slapped a diagnosis that I still disagree with and given zero resources or help. They haven’t even called to check on him. Had to condition help 2x because they think they know your kid and you do not. They don’t care about your child especially if they have a anxiety diagnosis. 100% of everything will be put on this and don’t dare question them! They do what they want even if you a... read more

Tanner Miller 

on Google

2 years ago

The care I've received here through the years has been great, but it seems that the practice overall is overpopulated with patients and lacking the staff to take care of their needs. I've run out of refills on my epilepsy medication (which keeps me alive and functioning) after having sent a request through my pharmacy a week ago for a refill. They have yet to respond to the pharmacy, so I've tried to call today as I'm completely out of necessary medication. Through multiple attempts to call the office during business hours, ... read more

Matt Kimberlin 

on Google

2 years ago

This was easily the worst medical experience in my 55 years on this planet. Our 11 yo son was diagnosed with Migraine in May of 2022 and an MRI was determined as the next course of action by Dr. Dana Cummings. As we checked out, we were given very little guidance on how to obtain an authorization which is apparently necessary for the MRI to happen. We we’re however instructed by the good doctor to contact his office manager Megan if we had any questions or concerns. I can say without exaggeration that my wife and I made no l... read more

Andrew Swartz 

on Google

2 years ago

Stuck suffering because of the receptionists refusing to do their jobs. Both my parents are too busy to take me to appointments (mom has 2 jobs and dad is in the army). when i was younger my aunts/uncles or grandparents would, back then we signed papers for them to take me and it was fine. Once I could drive we signed consent forms for me to be unaccompanied, and once i had an appointment here we did the same thing. we went through a whole process to make sure this wouldn't happen. then I got there and they told me to leave ... read more