Children's Health Radiology 2 Plano

Robin Christiansen 

on Google

3 months ago

I was a little nervous about this place after seeing the negative reviews. We had a fine experience though. We were told we could just walk-in, so we did. We had about a half hour wait. The front office staff was very friendly and efficient. The x-ray staff was also very friendly. They explained everything and put my daughter at ease. Our results were posted to the portal by the end of the day. 

N C 

on Google

a year ago

I visited Children’s Health Imaging Center for an ultrasound for my infant and was very disappointed with the experience. We waited over 45 minutes despite there being no one else in the waiting area. The front desk staff never provided updates on the delay—I had to go up and ask for a follow-up myself. The overall environment didn’t feel particularly friendly or welcoming, which is especially important when dealing with young children and their families. I hope they can improve their communication and create a more supporti... read more

Nicki F 

on Google

2 years ago

I was charged $700+ for an MRI over a month ago and this place hasn’t even bothered to file a claim! I have called MANY times and have been given lie after lie. No one helps you or files claims. Children’s should be ashamed of this service being represented by their brand. Never again!!! 

Shonda Harned 

on Google

2 years ago

Everyone I encountered was not friendly. Parents are already on edge when getting imaging for their children, a friendly face and even a nice personality goes a long way. The front was confusing and left you going window to window to try to figure out how to check in. Just overall not a great experience today. 

Chandrashekhar Kulkarni 

on Google

3 years ago

Worst place to go for imaging.. exorbitantly pricy.. they take your money upfront.. first patient of the day, but have to wait 45mins past our appointment time! The front desk "dont care" attitude is at the 7th level