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Chick-fil-A

4.4

About this business

As we navigate the evolving impact of coronavirus on our communities, we are temporarily closing our dining room seating to help limit person-to-person contact. Some of our restaurants may only offer service through our drive-thrus, while others may be able to offer takeout, delivery or mobile order options. 

Location details

330 Franklin Rd, Brentwood, TN, 37027, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 10:00 p.m.
Tue6:30 a.m. to 10:00 p.m.
Wed6:30 a.m. to 10:00 p.m.
ThuClosed
Fri6:30 a.m. to 10:00 p.m.
Sat6:30 a.m. to 10:00 p.m.
SunClosed
4.41,989 reviews
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Susanne Beckett's profile image
Susanne Beckett 
7 years ago

I’m tired of every time that I use the mobile app at the Brentwood location that either it doesn’t work, and I have to wait, or the staff takes forever with giving me my order. I thought the purpose behind the app was to save the customer time. I’ve never had this problem at the Hermitage restaurant. They’ve always given me my mobile order within a minute of waking into the restaurant. 

Business response:

Susanne, thank you for your feedback. I’ll contact you to discuss your concern. 

Branna Grace Patterson's profile image
Branna Grace Patterson 
recommend  Recommended
7 years ago
Courtney Biesiada's profile image
Courtney Biesiada 
recommend  Recommended
7 years ago
Phy Kennedy's profile image
Phy Kennedy 
7 years ago

I usually don't go to this location but it's down the street from my job so I decided to try it. The service was fast inside but a lady named Dee Dee, that checked me out at the register, was not friendly at all. :( Maybe she was having a bad day but I wasn't expecting that to start my morning off. 

Business response:

Thank you, Phy, for your feedback. I will reach out to you in a personal message. 

Janet L Morris's profile image
Janet L Morris 
recommend  Recommended
7 years ago

They are so fast and kind and everyone is always helpful and smilIng . Never had a problem there . Will go back 

Anna Herring's profile image
Anna Herring 
recommend  Recommended
7 years ago

It was very busy yesterday but everyone working was super helpful and the line moved quickly. We got our food and it was hot and yummy. 

Gina Gwynne's profile image
Gina Gwynne 
recommend  Recommended
7 years ago

Chick-fil-A tastes so good! A vendor brought by a tray of their little minis yesterday morning to the office. They were delicious!! What a great marketing idea. I’m just mad I didn’t think of it myself. � 

Jeanne Hammontree's profile image
Jeanne Hammontree 
recommend  Recommended
7 years ago

This location is amazing.. Love the staff! My favorite 2 locations, Brentwood and South Franklin CHICK-FIL-A! 

Abu Raad Abualrob's profile image
Abu Raad Abualrob 
recommend  Recommended
7 years ago

Frequently asked questions about Chick-fil-A

How is Chick-fil-A rated?

Chick-fil-A has a 4.4 star rating with 1,989 reviews. 

When is Chick-fil-A open?

Chick-fil-A is closed now. It will open tomorrow at 6:30 a.m. 

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