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Chessie Federal Credit Union

3.9

About this business

Location details

141 Baltimore St, Ste 100, Cumberland, MD, 21502, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed9:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 4:30 p.m.
Fri9:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
3.966 reviews
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Bill Lindsay's profile image
Bill Lindsay 
6 years ago

Never making this mistake again. Time to find a credit union that will actually help its members and not be inconvenienced by talking to them for 30 seconds. 

Bruce D Carter's profile image
Bruce D Carter 
6 years ago

for years Chessie does not send my payment slips, I have to go there and beg to get them, I do my part and pay my bills on time but Chessie refuses to do their part and send out payment slips, I called Monday and asked for ones for my car payment and was told just go an office and pay without one and beg them to print some out while I am there. next year my house will be payed off and I will be closing all my accounts and going to a bank that WANTS my business 

SKay Miller's profile image
SKay Miller 
7 years ago

BEST financial institution EVER! They can help with you any questions - if your have a problem, just contact them thru this page and you get all kinds of help and plus they give great hints and ideas! We will NOT ever change! Thank you for all you do as our credit union! 

Bruce Dirden's profile image
Bruce Dirden 
7 years ago

Third generation Chessie member. They've always treated me great. 

Robert Eyler's profile image
Robert Eyler 
7 years ago
Cyndi Bowman Pollaci's profile image
Cyndi Bowman Pollaci 
7 years ago

I have been a member here for years and the thing I take issue with is the fact that nobody answers the phone when you call. At one point I waited over 25 minutes for someone to pick up. Unacceptable. 

Katelyn Sheets's profile image
Katelyn Sheets 
7 years ago
Jen Spencer's profile image
Jen Spencer 
8 years ago

I really wish I could put a zero rating. I am so livid right now, I could scream! The people I have dealt with are completely unprofessional. They sound like it's their first day working in a bank....or working anywhere....or speaking. Where do I begin?! I recently returned a call regarding a voicemail I had left asking to speak to someone about my account. When I got in touch with a person, I was given the balance and info about how to withdraw my money before anyone even as...Continue Reading 

Tina Knotts's profile image
Tina Knotts 
8 years ago

Frequently asked questions about Chessie Federal Credit Union

How is Chessie Federal Credit Union rated?

Chessie Federal Credit Union has a 3.9 star rating with 66 reviews. 

When is Chessie Federal Credit Union open?

Chessie Federal Credit Union is open now. It will close at 4:30 p.m.  

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