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Chessie Federal Credit Union

3.9

About this business

Location details

141 Baltimore St, Ste 100, Cumberland, MD, 21502, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed9:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 4:30 p.m.
Fri9:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
3.966 reviews
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Todd Leasure's profile image
Todd Leasure 
4 years ago

We’re in our new home NO THANKS TO CHESSIE! We was denied due to having a “community septic” When we gave them proof from the company who installed it, the health department, and home owner showing it wasn’t you’d think they’d approve it and we’d be in the house! NEGATIVE! They denied it again for the same reason! Chessie DOES NOT help its community! I’ll be closing out our account as soon as I get time to get in there! If anyone needs help go see C & F Mortgage in Keyser WV! They was amazing!!! 

Carl J Bartlett's profile image
Carl J Bartlett 
4 years ago

2020 and the online banking is awful!! 

Business response:

Hi Carl, my name is Stacey if you would, please call me directly at 301-722-9053. Thank you. 

Estevan Navarro's profile image
Estevan Navarro 
recommend  Recommended
4 years ago

i was having a ton of problems trying to fix my online problems...phone system wasnt good at all...posted on here..and within 20 minutes i got a call back and situation was resolved. Ty. 

Debbie McDaniels Young's profile image
Debbie McDaniels Young 
recommend  Recommended
5 years ago

I have been a member of Chessie Federal Credit Union since 1981. They have ALWAYS taken good care of me for loans, assisting with accounts, etc. The clerks are efficient and friendly. I have never had issues with anyone there or anything. 

Tim Perez's profile image
Tim Perez 
5 years ago

Please update your online banking services it’s 2019. 

Chantel Carolus's profile image
Chantel Carolus 
recommend  Recommended
5 years ago
Robert Miller's profile image
Robert Miller 
6 years ago

So far anytime I need to call over the phone to make a payment they have no option for the loan payment, it leads you to “bill pay” which you would think would be your option right? Nope they tell you it’s customer service but guess what that option is not available, so maybe you try loan support? Nope not that either so now it’s a 10min game of musical phones talking to people who try to transfer you to the right department only to be brought back to the same menu and doing the same thing all over again, until finally someo... read more

Lisa Ann Shaffer Miller's profile image
Lisa Ann Shaffer Miller 
recommend  Recommended
6 years ago

When my paycheck was held up by “The Powers that Be”, Chessie came through for me and my family by allowing all my payments be deferred until I get paid! Chessie federal credit union has made a scary situation better for me! I really appreciate the ease it took to give us peace of mind! Thank you 

Tiffany Wegworth's profile image
Tiffany Wegworth 
6 years ago

This is the worst FCU ever! The tellers are rude, the person that sets up the accounts will forget to send your paperwork in and then won't return calls. Then the tellers will tell you you did not fill out the paperwork and need to do it again. I opened this account this year and will be closing it and moving to a different bank. 

Frequently asked questions about Chessie Federal Credit Union

How is Chessie Federal Credit Union rated?

Chessie Federal Credit Union has a 3.9 star rating with 66 reviews. 

When is Chessie Federal Credit Union open?

Chessie Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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