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Cherry Hill Volkswagen

4.4

About this business

Location details

2261 NJ-70, Cherry Hill, NJ, 08002, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.4855 reviews
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Stephanie's profile image
Stephanie 
2 years ago

Not a great place to go for service I took my car (VW Jetta) here because the check engine light came on. The customer service person called me to tell me I needed to replace the catalytic converter at a cost of $1100, but could not tell me what the cat. converter does or why I needed a new one. I think a business that is asking for that much money should be able to explain the part to you! The person I worked with was not able to answer the questions I asked. I ended up taking my car to Como Imports, which was recommended b... read more

Dean's profile image
Dean 
2 years ago

Shop Mgr threatened to hit us Mike (shop manager?) threatened to hit me and my fiancé in front of customers, staff and the sales manager. Stood face to face with him and he wanted to "bring it on". Can you believe it? We tried to get help from the Sales Manager, felt sorry for the guy. He just stood there and didn't know what to say. Waited 3 hours to get an oil change and service decided we should've "made an appointment" for their "Express Service". So we didn't get the oil change or the blower fan looked at. This has bee... read more

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Dan 
2 years ago

TERRIBLE!!! Luther Westside is the worst company I have ever had the displeasure working with. I bought a 2012 Routan and 3 days after I noticed the CD player was not functioning correctly. I returned to the dealership to have it examined and they also found the CD player to be defective. They replaced the CD player with the same model and the exact same problem was happening. At this point, they started ignoring me. My calls were ignored and even an extra visit to speak with a manager was a waste of time. I was promised a p... read more

Michele's profile image
Michele 
2 years ago

Edina Family from Cairo Our experience was very good. Helton was helpful, thoughtful and listened to our needs in looking for a used car within our budget that worked for our family. The only drawback was how long it took to meet with the purchasing manager because of how busy it was that day. 

Tami's profile image
Tami 
2 years ago

Tami Great experience, especially since I was not too excited about the whole prospect of buying a new car. 

Dawn's profile image
Dawn 
2 years ago

This dealership sets the bar! I recently purchased a 2010 VW Jetta for my son at Herzog Meier Volkswagen. I purchase Mercedes, Cadillac and Land Rovers for myself, but this was one of the best experiences to date with a car dealership. Great manager, sales and staff. They make purchasing a vehicle easy and set a role model for the industry. 

Becki's profile image
Becki 
2 years ago

Great Customer Service & Quality Work My experience at HM was a good one. I had a BAD experience with another dealership just after I bought my car (warranty/tow problem with awful customer service) and so I stayed away from dealerships for 7 years. However, I had occasion to come back for a recall type issue and was pleased with the emphasis on customer service at HM. I got great customer service and quality work, so I'm glad I gave them a shot. 

Ewan's profile image
Ewan 
2 years ago

Do NOT buy a car from Herzog Meier. My wife and I purchased a late model Volvo from Herzog-Meier and wow – what a mistake. After a long pitch about how “dependable” the Volvo is, they then sold us a warranty for $2000 that covers absolutely NOTHING. As soon as we bought the car, the coolant light came on. When I went to fill the coolant, I couldn’t open the hood because the hood latch was broken. I took the car in for service at Herzog-Meier and while they couldn’t figure out the problem with the coolant, they did ... read more

Tim's profile image
Tim 
2 years ago

Simply the best! I recently moved to the area and went to Herzog Meier Volvo to get my C70 serviced and I can’t tell you enough how impressed I was. The service was preformed without issue, they provided a nice waiting area for me to wait and even have FREE wireless internet access so I was able to work while I was waiting. Simply amazing service. Tim 

Frequently asked questions about Cherry Hill Volkswagen

How is Cherry Hill Volkswagen rated?

Cherry Hill Volkswagen has a 4.4 star rating with 855 reviews. 

When is Cherry Hill Volkswagen open?

Cherry Hill Volkswagen is closed now. It will open at 9:00 a.m. 

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