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Cherokee County Nissan
- Car Dealers
- Holly Springs, GA
About this business
Location details
101 Harbor Creek Pkwy, Holly Springs, GA, 30115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 7:00 p.m. |
New battery install. Tech did not function check all impacted accessories. One missing check was the driver’s side auto up window switch operation, which worked prior to battery install but not afterward. I had to reprogram the window switch without having coverage in the owner manual for how to do so. Did not take back to service center because it is an hour drive one way, but it works now.
Our relationship started off rocky. Our service advisor, Brain worked hard to get all of our issues addressed. A few months later & all is good now. Thanks guys
The service experienced was the best ever. The issues were addressed and handled well n a good amount of time.
I scheduled my service for oil change and tire rotation . When I scheduled it, I said I get free rotation since bought the tires there. I did see it mentioned for rotate. . When work was done , they did not rotate the tires. I Was told tread was fine. I rotate every 5000 miles when I change oil. So they had to take my car back to redo and added another 40+ minutes to my wait. Then I was going to be charged almost $40 for it, and had to reiterate it was free.
The entire team, from first call with Najee, to Charles and Ryan, was friendly and professional. My questions and concerns were validated and expertly answered. The experience start to finish gave me confidence that I chose the right dealer! I will highly recommend Trophy Nissan.
Business response:
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with our team, from your initial call with Najee to your interactions with Charles and Ryan. Our goal is to provide exceptional service and ensure that all your questions and concerns are addressed. We appreciate your recommendation and look forward to serving you again in the future.
Adam was a pleasure to work with. I came in with a specific car in mind and he showed me options I hadn’t considered. I did end up with my original choice but appreciated the offering of choices.
Clean professional polite. They are also very informative and helpful with services rendered. No long wait times.
Adam was very helpful and polite. Knowledgeable about the vehicles and willing to work with our requests to make the sale. This was our very first new vehicle purchase and we couldn't be happier with our experience.
Business response:
We are delighted to hear Adam provided such excellent service during your first new vehicle purchase. Your satisfaction with the experience means everything to us.
Customer service is superb. The advisors communicate to the customer what is recommended and needed. Most importantly, they treat you like family!!!
Frequently asked questions about Cherokee County Nissan
How is Cherokee County Nissan rated?
Cherokee County Nissan has a 4.6 star rating with 3,377 reviews.
When is Cherokee County Nissan open?
Cherokee County Nissan is open now. It will close at 9:00 p.m.
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