Chemung Dentures & Dental Center: Friedland Jeffrey B DDS

Anonymous 

on Wellness

11 years ago

Was this provider argumentative or easily angered? Somewhat, they didn't want to listen to almost anything I said Were you able to get answers to simple questions from this provider without scheduling an appointment? No, this provider rarely answers questions over the phone Do you feel that you could have received better service somewhere else? Yes! I know that I would have gotten better service anywhere else! Did this dentist offer you anesthetic when appropriate? No, I told them I wasn't comfortable, but they didn't respon... read more

Freaked out 

on Wellness

11 years ago

Awful awful awful. I was told I needed a major procedure and was treated very badly when I asked for details surrounding it. I was told to " get over my fear" of dentists and that it was " all in my head" The office was filthy dirty. Old cans of lidocaine were used to hold dental tools! Nightmare!!! 

a 

on Wellness

11 years ago

Did you leave the office feeling satisfied with your visit? No, I felt confused and uneasy when I left Does this provider give unbiased advice? No. I didn't trust their motives. Did this provider seem well-trained and experienced? No, they weren't very knowledgeable Was this provider argumentative or easily angered? Yes, I was scared to say anything 

Traumatized 

on Wellness

12 years ago

I have been going to this dentist for a year and a half now. I have usually dealt with Dr. Friedland who is very personable. He does not talk down to you or make you feel uncomfortable. The other dentist there however is a completely different story. I went there for what I understood was a filling in my front from a chip in my tooth. The dentist came in and without saying hello or telling me what he was going to do, looked in my mouth and then just stuck me with the needle in the back of my mouth. If I had at least been pre... read more

B 

on Wellness

12 years ago

I used to be afraid of going to the dentist, but now I am not. I don't know if there is more than one dentist there but the Indian guy is great. He is funny and makes me feel safe in my environment, he explains to me what he is going to do before he does it. Although he is a nice guy, some of the ladies there are very rude, especially the one with the long brown ponytail and the lady at the desk with the blonde and brown hair. Just as a side note, I was very impressed with how conveniently located this business was and how c... read more

Anonymous 

on Wellness

12 years ago

I wasn't greeted at all when I walked in the door. No one seemed to notice or care that I was there. Most of the time, they don't call me back for quite a while, but they've called me back quickly once or twice. I'm not always sure that they're going to work with me until they find a solution, and sometimes it seems like they're going to give up on trying to help me. I don't feel like I can always count on them. They called me to remind me about my upcoming appointment. I couldn't believe how much pain I experienced after my... read more

Anonymous 

on Wellness

12 years ago

Does this provider remember you by name? Sometimes, but not always Was this provider's staff friendly? No, they were rude Were the waiting room chairs comfortable at this dentist's office? They were average Would you refer this provider to a family or friend? No, I wasn't impressed Was this provider argumentative or easily angered? Somewhat, they didn't want to listen to almost anything I said 

32 

on Wellness

12 years ago

I usually don't do this but I can't say that I old recommend this office at all solely on the attitudes of the support staff, Very rude and unprofessional receptionists and dental assistants the dentist and hygienist were great but the support staff were absolutely miserable. The dental assistant was very disrespectful towards the dentist, this behavior should not be witnessed by the already anxious patient. Being a professional my self I could not believe how people were treated and spoke to, where is the customer service o... read more

Anonymous 

on Wellness

13 years ago

Did this provider answer all of your questions? Yes Was this provider's staff friendly? Yes Did you leave the office feeling satisfied with your visit? Completely! Was this provider's office easy to locate? Absolutely! It couldn't have been easier!