8500 Aldeburgh Dr, Richmond, VA 23294 United States
https://www.chelseasquarerichmond.com/
Closed now
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Sarath Kakani on Facebook
3 years ago
11/30/2020, 03:39 AM
I’m giving a one star because there is no zero stars. Please don’t move to this community!!!! The staff are not at all professional. I’ve been living here for more than 2 years and decided to do a unit transfer because of the issues with leaks in the current apartment, they promised me to give the key at 10 AM (though their office opens at 9) . When I reach their office at 10, they are saying that they don’t have the keys and are giving me advice to wait for another hour and half and move my stuff to uhaul and just wait and are expecting me to return the keys by EOD. They are not at all professional. They don’t treat their residents with respect. Please be AWARE
Preeti HS on Facebook
3 years ago
10/16/2020, 02:52 AM
Spacious living area and bedrooms and very quick in resolving maintenance tickets. Overall had a good experience in dwelling here at Chelsea. Would definitely recommend to friends.
Love W. on Apartments
4 years ago
07/11/2019, 07:00 AM
Office staff is HORRIBLE, units falling apart
Do yourself a favor and stay away!!!!!!!! The management is HORRIBLE..HORRIBLE...THEY ARE MONEY HUNGRY AND THE APARTMENTS ARE FALLING APART. Leaking roof, railings falling apart on the stairs and they Jack up the rent sky high every year. Not to mention they tow all day long 365 days a year. Do yourself a favor and look somewhere else.
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Meghan M. on Apartments
4 years ago
02/27/2019, 00:07 AM
Beware of Management Company
Management company is out for money. Beware that you will most likely lose all of your security deposit and potentially be charged more because of any minor stain or normal wear and tear on the carpet when you move out. Not enough visitor parking here and they were incredibly strict with towing which made it difficult to have any guests. Units are spacious but very outdated. Management company promised a lot of new amenities but only put in a dog park (hardly any dogs) and renovated the clubhouse but made it so unaffordable to rent out for events. This would be a good place to live if it wasn't for the management company.
Kumar M. on Apartments
4 years ago
12/17/2018, 06:24 AM
Worst Management
Under new management it's complete mess, Gym will close most of the time and they won't let you know in advance, maintenance will take their sweet time to respond even if you have emergency i.e. water overflow... Parking is a big pain, I think they have secret contract with towing company to make money.
Raj K. on Apartments
5 years ago
07/07/2018, 10:57 AM
Not Recommended
These Appartments services WAS good and not anymore with new management step in since 2016. It is very hard to work with. They try to impose charges in a sneaky way with new management terms and conditions.
- Seriously service became worst and they cannot even come with 3-4 follow up.
- My Neighbour reported on Snakes and Rats are coming into house and even with complaints no hard luck.
- Though you have required supporting information, they charge you by reading terms. And sad part is, if mistakes are there in their side, they say things are already happened and they cannot refund.
- Gym and Tennis court is worst. And you do not have any other courts to talk and have some fun time.
- When ever hike on rents, they claim for better services etc. Only service they are doing is increased staff not to provide ‘required’ services.
- Earlier management was excellent and haven’t even went to office in stay of 4-5 years. They provide service by phone requests and services done on same day of requests. With new management, mostly it is demanding to go every 2 months once and multiple follow ups on same request.
Bottom line - I am waiting for my current lease to expire to step out, as I feel not like staying in home and working for them to stay in paid Appartments.
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