John B. on Citysearch
7 years ago
12/17/2014, 06:20 AM
We moved to DUMBO in September '13 and we have used Check Maid ever since. We are FINALLY getting around to thanking them in as many places we possibly can.
First off, as customers of many cleaning companies, the biggest issues you run into are the following:
- House cleaners do not show up when they say they will (punctuality)
- Housekeepers do not clean how they say they will
Using Check Maid we've always been able to schedule online, and they send multiple reminders coming up to the cleaning. This has, in our experience, taken care of the issue of late arrivals or no-shows. If, for any reason, they're late, they call ahead, and so far we have only dealt with this issue once, but since one of us is always home, it's not too big of an issue to let the maids in late. We've never had a no-show, which was a nightmare for us when we were still in the City dealing with other cleaning companies.
They also clean as thoroughly as they say. They do not claim to do super deep thorough cleaning, but instead opt for simplicity and take care of all the general areas in a timely fashion with their teams of two. We had them come the first time using their suggested hourly, and then we increased it by an hour for the subsequent cleanings as we realized we needed more. That increase in time stuck with all of our recurring cleanings, and it's been perfect since. We also got the same team each time, which has made things a breeze.
Depending on who you use, you will pay anywhere from $50 up to $150 to get a 1 bedroom apartment cleaned. The price is largely negligible and comes down to, at least in New York, if supplies are included (usually). Check Maid does include all supplies and they work in teams of two (we like this because they're in and out faster, but in a studio it may be cramped if you're at home). They are worth the price tag. We would definitely pay more if we had to.
Their phone reps are also incredibly kind and helpful (they actually can make things happen, as opposed to some other companies we won't mention). Things are a breeze if you need to call in. Emails are returned fast.
All in all, we couldn't be happier with this maid service. If you're in New York and searching, GIVE THEM A SHOT. Take my word for it. Linda & Jenny are a part of our family at this point and it's thanks to Check Maid for providing such a pleasurable service that we found them.