Chateau Beachfront Resort, BW Signature Collection

Tiffany Dowell 

on Google

3 weeks ago

The room had old food under the bed, there was holes in the scratchy sheets, we had no shower curtain or rags. I went to the front office 4 times to get a shower curtain and rags at least and they just kept saying they will send maintenance and house keeping and never did. I ended up buying rags from Walmart and just kept mopping up all the water off floors bc no curtain. I will not being going back, was nothing worth that price. I have stayed in cheaper places that was cleaner and nicer. 

Carrie Crosby 

on Google

3 weeks ago

Lower level beachfront walkout rooms did not have a balcony or anywhere to sit. It smelled like sewage. There was no place to hang up clothes in the room. We could hear the music/bass very loudly, from the nightclub, until 2 AM. Drinks at the bar are overpriced. It's not handicapped accessible, and there are no elevators. 

Alyssa Paige 

on Google

3 weeks ago

Went for a short weekend bachelorette trip. The rooms were mostly clean on arrival. The floor needed to be swept. Couldn't walk around in the room without shoes on the whole time. Unfortunately when we got to the room there was a strong smell of weed inside. Had to open the balcony door to air it out for a while. Thankfully, that helped clear out the smell. Other than that, the stay was okay. The hotel is close to the ocean and the pool was super clean. Plan to do a lot of walking. There is no elevator and if you stay on the... read more

Andra Motsinger 

on Google

3 weeks ago

Great customer service