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Chase Bank

3.2

About this business

Location details

4651 US-280, Birmingham, AL, 35242, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.211 reviews
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Vanessa Narae's profile image
Vanessa Narae 
2 weeks ago

If I could give zero stars I would. Every and I mean EVERY SINGLE TIME I come to this branch these workers are very inept, incapable, incompetent, not useful, not helpful, and is always an EXCUSE as to why they cannot help. I regret banking with Chase. It’s pointless to ask for help or for them to know how to do their jobs. And it’s ONLY this location. What’s the point in being open and getting a job when you never want to work? They have these nonchalant attitudes like your problem isn’t there’s, yet customers are banking w... read more

Myownnews Trainman's profile image
Myownnews Trainman 
3 months ago

Make it a branch of fifth third bank…… 

Rachel Hayden's profile image
Rachel Hayden 
5 months ago

I want to share my appreciation for Sterling Sanders at the Chase branch on Hwy 280. In the middle of dealing with a sudden fraud issue, I walked into the branch anxious and overwhelmed. Sterling immediately put me at ease. He took the time to understand exactly what had happened, went step-by-step through my account activity, and made sure every vulnerability was closed. What stood out most was how proactive he was — he didn’t just fix the immediate problem; he made sure I knew how to protect myself moving forward. Sterling... read more

Mary Portland's profile image
Mary Portland 
8 months ago

They won't answer the phone during business hours. 

Mandolyn Mackenzie's profile image
Mandolyn Mackenzie 
a year ago

I was traveling through Alabama and needed notary services. As a Chase customer, I knew this was available at branches when a notary is working. I called and spoke with Jordan this morning and even though it didn’t work for me today, he was extremely professional and helpful and I appreciated his time and service. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.2 star rating with 11 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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