Chase Bank's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

3.4

About this business

Location details

4651 US-280, Birmingham, AL, 35242, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.415 reviews
Select a rating
D. A.'s profile image
D. A. 
2 weeks ago

Amazing service! Friendly stuff and everything was totally easy. Thank you India! 

Kajari Whiteside's profile image
Kajari Whiteside 
2 months ago

I went in to open an account and unfortunately, the experience was very disappointing\. The staff was rude and made me feel unwelcome from the beginning\. I was told that opening an account would take an hour or more, which was surprising, especially since I was simply trying to become a new customer\. I understand that certain processes take time, but the way the situation was handled and the lack of professionalism made me decide not to move forward\. Customer service matters, especially when someone is considering trustin... read more

gg33's profile image
gg33 
2 months ago
George Hosier's profile image
George Hosier 
5 months ago
Vanessa Narae's profile image
Vanessa Narae 
6 months ago

If I could give zero stars I would. Every and I mean EVERY SINGLE TIME I come to this branch these workers are very inept, incapable, incompetent, not useful, not helpful, and is always an EXCUSE as to why they cannot help. I regret banking with Chase. It’s pointless to ask for help or for them to know how to do their jobs. And it’s ONLY this location. What’s the point in being open and getting a job when you never want to work? They have these nonchalant attitudes like your problem isn’t there’s, yet customers are banking w... read more

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.4 star rating with 15 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com