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Chase Bank

3.8

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

1015 Center Point Pl, Franklin, TN, 37064, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.818 reviews
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E _d's profile image
E _d 
on Google
2 weeks ago

Jade was fantastic, really helpful and knowledgeable. Took time explaining the accounts, options and service available and so much more. Warm greeting in branch and easy to talk about our needs. Went above and beyond - thanks. 

Kevin Beasley's profile image
Kevin Beasley 
on Google
3 weeks ago

Good folks like most of call in TN 

parag kumar's profile image
parag kumar 
on Google
5 months ago

Just went to do deposit in my personal account. Nobody was in queue. So, I went to do deposit but she said like someone is first and she was waiting for them. I was waiting more than 2 minutes after she called but done the deposit process. Such a ridiculous customer service by her. 

Clay Austin's profile image
Clay Austin 
on Google
7 months ago

Devante was without a doubt the best representative I’ve ever had in any sales or customer service setting. ⭐️⭐️⭐️⭐️⭐️ 

Shane McNeill's profile image
Shane McNeill 
on Google
a year ago

Walk in and wonder if it's actually a bank since there wasn't a visible teller window. Was assisted by a greeter. Then there was no assistance. With two very simple tasks, neither were addressed. Basically got a, "No, we're not going to help you today" response on both tasks. I, unfortunately, had to deal with Chase for one of the issues. I went to the Mallory Lane branch and received exceptional help there. But for this branch, I plan to never walk into it again. 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.8 star rating with 18 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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