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Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
425 20th St S Ste 101, Birmingham, AL, 35233, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
The Branch Manager, Cassandra Paige, sets the example of how customer service should be executed across a team. Miss Paige personally helped me figure out what my needs were (despite my situation being a bit unorthodox) and coupled me with one of her team members to get my situation resolved. I was given direct, uninterrupted attention by the Branch Manager (despite how busy she seemed) as well as her team member, Mr. Leno. The facility was clean, the team members were courteous, and I was greeted when I arrived as well as g... read more
Not to many dings on your credit here
I honestly thought great customer service was a thing of the past until I walked into this Chase branch. I was greeted right away by the kindest manager, Cassandra, and felt welcomed from the moment I stepped in. The banker I was scheduled to meet was running a little behind, so I had some time to sit and watch Cassandra in action and wow, what a gem. She greeted everyone who walked in with a smile, and I even saw her walk an elderly customer to her car. She checked on me a couple of times and you could tell she was doing ev... read more
This bank doesn’t like anyone!!!!
Chase Bank has a 2.5 star rating with 75 reviews.
Chase Bank is closed now. It will open tomorrow at 9:00 a.m.
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