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Chase Bank

2.5

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

425 20th St S Ste 101, Birmingham, AL, 35233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.575 reviews
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Khalil Saadiq's profile image
Khalil Saadiq 
on Google
4 days ago

The Branch Manager, Cassandra Paige, sets the example of how customer service should be executed across a team. Miss Paige personally helped me figure out what my needs were (despite my situation being a bit unorthodox) and coupled me with one of her team members to get my situation resolved. I was given direct, uninterrupted attention by the Branch Manager (despite how busy she seemed) as well as her team member, Mr. Leno. The facility was clean, the team members were courteous, and I was greeted when I arrived as well as g... read more

Felicia Hives's profile image
Felicia Hives 
on Google
2 weeks ago

Not to many dings on your credit here 

Ellen Lockhart's profile image
Ellen Lockhart 
on Google
a month ago

I honestly thought great customer service was a thing of the past until I walked into this Chase branch. I was greeted right away by the kindest manager, Cassandra, and felt welcomed from the moment I stepped in. The banker I was scheduled to meet was running a little behind, so I had some time to sit and watch Cassandra in action and wow, what a gem. She greeted everyone who walked in with a smile, and I even saw her walk an elderly customer to her car. She checked on me a couple of times and you could tell she was doing ev... read more

Karina Soriano's profile image
Karina Soriano 
on Google
3 months ago
Candyce G's profile image
Candyce G 
on Google
5 months ago

This bank doesn’t like anyone!!!! 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.5 star rating with 75 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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