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Chase Bank

2.5

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

2711 La Frontera Blvd Ste 300, Ste 300, Round Rock, TX, 78681, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.5128 reviews
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M P.'s profile image
16 years ago

Bad Customer Service and Investments I have a checking account at Regions Banks, Saving & Investments with Chase. I wanted to cash a check my Grandfather gave me; when I drove up (Thore) was assisting me. I Gave him my DL. He told me I needed an account to cash a check. I then told him I did. I asked him to look it up. He told me he could do that. He said I needed a atm card. Well with the type of savings account/invest. accts you don't get a card. He kept repeating the same thing to me . Then he finally had me say my ssn ou... read more

Richard C.'s profile image
Richard C. 
19 years ago

I don't understand the bad reviews! I've been with this business for over a year now and I have not had a problem with it. The only reason why I don't rate this as world class is that they do not follow up on their promotions. They had a promotion of giving out a free cd or DVD if you signed up for a checking/savings account. I signed up with the appropriate amount of money in each account, and I never received my items. I did call them about it, and they basically told me tough luck. Oh well. When it comes to depositing mon... read more

Elaine S.'s profile image
19 years ago

THE Worst Customer service - Unorganized! I have never had a bad experience dealing with any bank until I started banking with Bank One. First of all, they charge for things you get free at other banks. Second, $$ was disappearing from our account on a monthly basis. I would call on a regular basis asking 'what happened to $50 here and $40 here' they would just keep transferring me to another dept. C'mon, if you can't keep up with our money how can you handle Millions? Makes me wonder? After 6 months of this, we finally swit... read more

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.5 star rating with 128 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m.  

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