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Charm City Pet Crematory
- Baltimore, MD
About this business
Location details
5500 O Donnell Street, Baltimore, MD, 21224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Compassionate, Fast, and Truly Caring Service When my bunny Pretzel passed away, Zoey at Charm City Pet Crematory responded right away and showed the kind of compassion you rarely see. She followed up immediately and treated Pretzel with true care and respect. The turnaround time was fast, and everything was handled so thoughtfully. It’s rare to find someone who combines professionalism with such heart — Zoey truly does. I’m so grateful for how she helped me through one of the hardest moments.
We lost our sweet GSD Riley on 10-1-25. We turned to Zoey to do the cremation of our baby girl. Turn around time was quick, we had our Riley back home the next day. Zoey is a very compassionate human being that loves animals. We will not trust anyone else besides Zoey to cremate any of our pets in the future. My family highly recommends Charm City Pet Crematory.
We have our sweet Donnatella home.....Zoey and her staff are empathetic and very kind....and are huggers....great service made a sad time easier.
Zoey was extremely kind and caring! It took some time to get my chinchilla's ashes back, but the box and paw prints were very cute. This seems like a nice family business that genuinely cares about animals, even the small ones. I hope I won't need their services again for many years, though! Watch out for the turn into the parking lot - the gutter is a little deep so take it slowly if your car rides low.
If i could leave less stars i would this woman zoey has no compassion or empatgy for anyone but herself. My rubble passed away suddenly on 8/15/25 i contacted them and was able to drop him off at the crematory on saturday at 10:30. I was told tuesday or wednesday tried contacted her all day wednesday to see what time to pick up. She kept ignoring my calls. I physically had to go there to find out where he was. And come to find out he was finished on monday. !!!!!!! Do not use this company.
Frequently asked questions about Charm City Pet Crematory
How is Charm City Pet Crematory rated?
Charm City Pet Crematory has a 4.6 star rating with 117 reviews.
When is Charm City Pet Crematory open?
Charm City Pet Crematory is open now. It will close at 6:00 p.m.
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