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Charlotte's Ice Cream

4.5

About this business

Charlotte's has great ice cream and a great environment. 

Location details

1250 Lost Nation Rd, Willoughby, OH, 44094, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5485 reviews
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Ann Smert's profile image
Ann Smert 
recommend  Recommended
6 years ago

Buckeyes and ice cream Pumpkin shake 

Karl Staas's profile image
Karl Staas 
recommend  Recommended
6 years ago

What else? ICE-CREAM of course! 

Jason Rice's profile image
Jason Rice 
recommend  Recommended
6 years ago

Place is great! Amazing ice cream and service! 

Roseann Suhr LaDue's profile image
Roseann Suhr LaDue 
6 years ago

Ordered one large chocolate shake and one large peanut butter shake. Not a super complicated order. Shakes were handed to us with the young woman repeating our order, “one chocolate shake and one peanut butter shake.” Immediately realized we actually received one vanilla milk shake and one peanut butter milk shake, and quickly let them know. The woman working the register insisted we ordered a vanilla milkshake. Seriously? You don’t just make this right?!! We left scratching our head over this one. I don’t know how you stay ... read more

Anne Hough's profile image
Anne Hough 
recommend  Recommended
6 years ago

A sweet little ice cream place. Many options and flavors. Excellent service and delicious ice cream! A must see for any visitor! 

Shannon George's profile image
Shannon George 
6 years ago

Great place and delicious ice cream 

Sharon Trsek's profile image
Sharon Trsek 
6 years ago

We absolutely love Charlotte’s (and Charlotte herself). It’s always a treat when we get ice cream at Charlotte’s... whether it’s a family bike ride, celebrating a big win, cooling off on a hot day or getting a doggie sundae for our ridiculously spoiled pooch. 

Byrd Korena's profile image
Byrd Korena 
recommend  Recommended
6 years ago

Pineapple 🍍 Dole Soft serve 🍦 Is so delicious 😋... better go get it before it runs out. Sweetest staff ever!! 

Jenna Leigh's profile image
Jenna Leigh 
6 years ago

I gave this place 3 different chances. I understand from working retail that sometimes people have off and cranky days. But the owner who I assume that works the register is very rude and short with customers. I understand you have to keep the line moving but when I have a question about something there is no need to be snarky. I will not be going back. I've asked other people what they thought and had the same opinion as I do. Also a little pricey for soft serve. 

Frequently asked questions about Charlotte's Ice Cream

How is Charlotte's Ice Cream rated?

Charlotte's Ice Cream has a 4.5 star rating with 485 reviews. 

When is Charlotte's Ice Cream open?

Charlotte's Ice Cream is closed now. It will open at 9:00 a.m. 

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