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Charleston Homes
- Construction
- Elkhorn, NE
About this business
Model Homes located at: Falcon Pointe - 52nd & Capehart Arbor View in Elkhorn - 1/2 mile north of 204th & Maple Highland Pointe - West on Lincoln Rd at Hwy 31
Location details
3305 N 191st Ave, Elkhorn, NE, 68022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 2:00 p.m. to 6:00 p.m. | |
| Tue | 2:00 p.m. to 6:00 p.m. | |
| Wed | 2:00 p.m. to 6:00 p.m. | |
| Thu | 2:00 p.m. to 6:00 p.m. | |
| Fri | 2:00 p.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Shawn repaired a sump pump discharge drain. He did a great job and communicated effectively. Thank you, Shawn!
Building a new home is never without challenges, but Charleston Homes truly stands out for how they handle them. Recently, a client of mine had an issue that arose well beyond the typical one-year warranty period. To my surprise—and deep appreciation—Luke Ediger and his team stepped up without hesitation to help find a solution. As someone who has helped buyers build custom homes for over 20 years, I’m not easily impressed. But Charleston Homes went above and beyond, and that deserves recognition. Their commitment to doing t... read more
The Charleston home team did a great job. They helped me through each step of the building process. Kim Was a great help and Sarah helped me choose the right design for me. The warranty team were responsive to any issues I had. I would highly recommend them. My kids were impressed with my experience they built a house with them too!
Would not recommend Charleston Homes. Their lack of transparency and honesty with the customer has been apparent during our process so far. Sales agent made an error in contract with pricing on some cabinets and tried to slide it into a carpet change order without saying anything. She noticed we looked at change order without signing & sent an email asking why we haven’t signed (still not saying anything about sliding in $$ for her error) then when we said we didn’t sign because we wanted to speak about the extra charge that... read more
We have been living in our newly built Charleston Home since 2023 and have enjoyed our experience so far. I’d like to take a moment to highlight the excellent warranty service we recently received. Following a period of heavy rain, we noticed significant settling issues near our home's foundation. I submitted a warranty request to Charleston Homes, and Shaun Sterba, Executive Director of Warranty, responded promptly. He personally visited our home, carefully inspecting the affected area, including the foundation and sprinkle... read more
Frequently asked questions about Charleston Homes
How is Charleston Homes rated?
Charleston Homes has a 4.4 star rating with 84 reviews.
When is Charleston Homes open?
Charleston Homes is closed now. It will open on Monday at 2:00 p.m.
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