Chapel Hill Memorial Gardens

Kevin F 

on BBB

a year ago

Brenda G****** of Pleasant View Sinking Spring PA told me to get buried somewhere else! Worse, she wasn’t fired!!!!!!! 

Joel K 

on BBB

2 years ago

Absolutely abysmal group. Father passed in 2021 and we have paid foe a stone which they repeatedly say they lost, lost the order or outright deny getting an order. Atrocious customer service. Going on 2 years without a headstone for my father. 

Mich M 

on BBB

2 years ago

Local cemeteries don't offer any perpetual support. This is the only company that has upped their game to become more relevant with today's technology. In a few years there will be a change. 

Anonymous A 

on BBB

3 years ago

Please due your due diligence before considering burying your loved one at Chapel Hill Cemetery in Grand Rapids, MI. It was a lovely cemetery when we purchase our lots back in the early 1960s. My husband died in March of 2022 and was buried in the cemetery. At that time, we paid the full balance of over $6k for the burial and the bronze plaque. On Memorial Day, I went to the cemetery only to find his burial site was half filled and junk had been dumped in on top. Also, there was a hole in one of the Mausoleum vaults near the... read more

Mary C. 

on BBB

3 years ago

Unprofessional service. Failure to assist with an issue. Our mother is buried there at Roselawn in Martinsville VA. My sister visited her grave and the vase that holds her flowers is missing. The vase was chained to the vase pole and now it’s gone. This is the first time in 12 years the vase has come up missing. My sister complained to Jose at the office and he stated we would have to replace it. It’s on their property so why should we have to replace it. Jose was very rude and unprofessional. He didn’t care about our issue ... read more

Lynda K 

on BBB

3 years ago

When we went to place flowers for the Memorial Day weekend, we were shocked at how poorly things are being maintained. Potholes in every drive we took. It hadn't been mown in I don't know how long. It looks like a hay field. Yes it had rained, as it was evident by all the mud that had washed down the roads from their big dirt pile. The grave markers are sinking into the ground. The shrubs are over grown and look terrible. Bad enough for the everyday, but for the Memorial Day weekend? Not acceptable. Where is the respect? 

Jennifer A. 

on BBB

3 years ago

Glen Haven Memorial Park (StoneMor Partners, L.P), Glen Burnie, Maryland Current Google Review Mark Massoni had the audacity on May 19,2022, to contact someone I know (I took the neglect issues public and some who supported my claim contacted the cemetery about my ongoing issue of ground neglect, to the grave behind my deceased relatives, causing my deceased relatives marker to sink, and their vase to pop up) and tell them to stop leaving negative reviews (because it was killing his business). My friend has never left any re... read more

WILLIAM B 

on BBB

3 years ago

MY EXPERIENCE IS WITH SPRING VALLEY MEMORY GARDENS. I CANT GIVE A ZERO SO I'LL GIVE A 1. MY FATHER PASSED AWAY ON 19 OCTOBER 2021, HIS SERVICE SET FOR 24 OCTOBER 2021. I WAS INFORMED I HAD TO PAY HIS OPENING AND CLOSING COSTS (BECAUSE IT WAS ON A SUNDAY, I WAS INFORMED IT WAS OVERTIME). I MET WITH A FEMALE IN THE RAIN THAT INSTRUCTED ME TO SIGN PAPERS OUTSIDE, NOT IN THE OFFICE. THEN SHE ASKED FOR THE MO NEY,$2100+ DOLLARS AND CHANGE. i BROUGHT $2200.00 EVEN, WHICH IS WHAT I INFORMED I WOULD DO. I REFUSED TO EXCHANGE CASH WI... read more

Jennifer S 

on BBB

3 years ago

I only chose 1 start because I cannot select 0! My father passed away on July 15, 2020 and my uncle, aunt and I arrived at Highland Cemetery IN South Bend, IN on July 20, 2020 and paid for services IN FULL of $4202.71 for the burial of my father. His headstone just arrived in August 2021. 1. On July 20, 2020 I arrived to complete and sign paperwork for burial proceedings. Brad assisted us on this day. I informed him my father was a Veteran and that I wanted him buried in the Veteran's Garden. We informed Brad the only verifi... read more