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Chanel Boutique

4.0

About this business

Watches, Skin Care, Makeup, Fragrance, Fine Jewelry, Fashion, Accessories 

Location details

400 N Rodeo Dr, Los Angeles, CA, 90210, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.0308 reviews
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Marka's profile image
14 years ago

Doesn't the staff realize that they're sales clerks? I could only imagine if Mademoiselle Chanel were alive today. And by the by, "Miss Magical" what is your job at the Chanel Boutique? I am very disappointed. M 

Roche72's profile image
14 years ago

worst experience – I bought a white purse last month and gave them $2800 cash. When I choose LV instead and returned the chanel purse next day, they would not give my money back and told me that they will send the check instead my mail in 2 weeks. After 2 weeks I called to follow up and they said that it takes 3 months to receive the check????? Can you beleive this? This is highway robbery and I will NEVER GO TO THIS STORE OR ANY OTHER CHANEL STORE AGAIN,,,,, 

LuvCouture's profile image
LuvCouture 
15 years ago

Worst Customer Service Ever! – I live in San Diego, but we do not have a Chanel Boutique. I purchased several Chanel items abroad, but happened to be in the Los Angeles area and stopped in for some earrings. What a nightmare! The staff was just standing around and no one offered to help. I agree with some of the other reviews and they are quite snobby at this store. However, I was wearing a Gucci outfit, Jimmy choo shoes and carrying a Gucci bag with quite a hefty diamond ring on. It doesn't matter the way you dress or who y... read more

lbctx's profile image
16 years ago

No, thank you – Remember the scene in "Pretty Woman" where the snobbish sales people wouldn't let Julia Robert's character shop in their Rodeo Drive store? We weren't scantily clad, wearing thigh-high boots, or doing anything that would belie our genteel Southern roots, but the end result was the same: haughty, disinterested, sales staff. But why? We were fairly well dressed, not to the nines, but acceptable LA casual chic. One of us carried an authentic Chanel bag, the other wore authentic Chanel sunglasses. We were particu... read more

kdbriggs's profile image
kdbriggs 
17 years ago

Got better service from the doorman! – I love chanel. I really do. So when I went to the store in BH, I expected to have a chic, life-changing experience. The first time I went was to have a bag repaired. I was greeted very warmly by the doorman. The sales people took a while to assist me. I wanted to look around, but didn't b/c I felt very awkward b/c everyone was staring at me. The second time I came was even worse. It was on a Friday. The doorman was snooty this time but I didn't care too much this time. There were about ... read more

Contributor's profile image
Contributor 
18 years ago

Coco's eternal style meets Beverly Hills hip in this Rodeo Drive staple. – In Short Trends come and go (and you can always find 'em here) but Chanel remains faithful to its roots with tried-and-true basics like the quilted leather handbags, heavy cardigan tweed suits and chunky gold jewelry bearing those coveted interlocking Cs. On a budget? A classic bottle of Chanel No. 5--still one of the store's top sellers--is relatively inexpensive and never goes out of style. 

revenge's profile image
18 years ago

Chanel Boutique was magical. Oh.....my.... God what a thrill!!!! – Look you are worth it! One little wallet or perhaps just a scarf? In my case I picked out the handbag and ballet flats of my dreams. The selection was amazing. In advance I had studied the Chanel 2006 fall collection and thought I knew what I wanted until I found the store had a wild selection of unique Chanel items. Not everything is plastered with the logo. You can find classy accessories with a subtle logo. And you will pleasantly surprised at the cost. I ... read more

cdvcouture's profile image
cdvcouture 
19 years ago

BEAUTIFUL MERCHANDISE BAD Customer Service – As soon as I walked in ALL EYES ON ME. The people werent very nice. They were snotty and I felt as though they didnt want to help me w/ what I was looking for. I was ready to buy something but decided not to. When I went back a second time they were a bit nicer (but I think it was because was carryings bags of saks, tiffany's, and valentino) I bought something but as soon as came back the next day to return it the politeness was gone. The employees swear they own the store. 

linig's profile image
21 years ago

Chanel ROCKS! – From glossy rhinestone-encrusted aviator shades to sleek patent pumps, this place has it all. I was very impressed with the selection as well as the service here. I did not feel pressured to buy anything, and the sales staff was helpful. I ended up getting some shades that I have been very happy with. Go during the weekdays for optimum service and little to no toruists. 

Frequently asked questions about Chanel Boutique

How is Chanel Boutique rated?

Chanel Boutique has a 4 star rating with 308 reviews. 

When is Chanel Boutique open?

Chanel Boutique is closed now. It will open at 9:00 a.m. 

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