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855 W John Carpenter Fwy, Irving, TX, 75039, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Waited at hostess stand for 5 minutes before I was acknowledged or spoken to. Table was dirty and had to be cleaned off after we were sat down. My dirty martini didn't have any olives? Bathrooms were disgusting. Trash overflowing, no toilet paper in a couple stalls. This was the Lennox location.
Business response:
Chandra Hoffman , I apologize for the poor experience you had at the restaurant. I will address these issues with my team . Please reach out to my district manager at revers@feadllc.com so we may have an opportunity to rectify this poor experience.
Excellent service. The drinks was on point. Our server was people friendly.
Business response:
Tee Nikki Anderson thanks for the great review. we look forward to seeing you again soon! WM
Terrible service. The waiter charged me double for a 1/2 of a grilled cheese sandwich and 1/2 salad. $9:58 twice!! When I complained to the manager she said thats,the way the lunch rang up and offered to take 4 dollars off. (20 dollars for a 1/2 portion lunch combo). Seriously? I'll never go back. This place is a joke.
Champps Americana has a 4.1 star rating with 1,691 reviews.
Champps Americana is closed now. It will open on Monday at 9:00 a.m.
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