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Champlain Valley Auto
- Automotive
- Burlington, VT
About this business
Champlain Valley Auto Sales is an auto retailer.
Location details
660 Pine St, Burlington, VT, 05401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Good shop, good people I saw the other reviews. Maybe those with bad experiences are more motivated to write reviews. I have been a customer for several years. Overall good experiences - they have helped me out quite a few times, often at a moment's notice. I can't say that they have over-charged me --- as a repeat customer, they have given me some good deals.
Horrible service and RUDE WASTE OF TIME AND MONEY I went to champlain valley auto for a simple oil change and inspection. Knowing my Jeep Liberty would pass as I have brand new tires and a new battery and it rides like a dream. I had originally bought my 2004 Liberty in New York State and it came with factory tint on the driver and passenger windows which is legal in NY.(the tint is light enough to see through as well) Although in VT you cannot order a vehicle with tint as it is not legal. But they CAN inspect it with factor... read more
Do Not Consider Going Here. We originally used the services of Champlain Valley Auto for simple repairs and unfortunately decided to have a new transmission installed by them. About 7 months later we found that they had installed it improperly. Whereas with the original installation it took them 1 day to find a new transmission, when they had to replace it on their dime (it was under warranty) it took them 2 weeks to find one. We were told that once the transmission arrived it would be a 2 day process - 7 days later we final... read more
Champlain Valley Auto is a waste of time and money Terrible service, rude receptionist, and bad business practices. Wish I had time to write more, but I figure that will explain in a quick and succinct way how awful my experience was.
Bad Experience I too also heard an advertisement on the radio for an inexpensive oil change and inspection. Similar to the other story here, I was told my car wouldn't pass inspection. I paid the inspection fee and immediatly drove my car 10 minutes down the road to the dealership for a second opinion. They put my car on the lift, checked it over, and alerted me to a few things that might need fixed this year, but happily passed my car, claiming everything was currently working up to the Vermont State Standards. When I showe... read more
Champlain Valley Auto is OK for basics I trust CVA for basics only. I went there once with a check engine light, told them that my car was a special edition so the engine was a little different than just the model. They tried to splice some wires to make the wrong O2 sensor work, then told me that I needed a new computer. They did change over my tires successfully and did do my front brakes for free as a comp (which have lasted the longest I've seen on this car). They did refund the cost of the computer but not the labor or ... read more
Went for Repair Came Out With More Problems I brought my car to Champlain Valley Automotive because I heard an ad on the radio claiming how great they were. They were supposed to replace the air conditioner compressor. The next day, my car wouldn't start, I could hear a belt squeaking that wasn't squeaking before and now not only did I STILL not have A/C, I didn't have any heat!! I called to have them fix the problems that were obviously a direct result of their "handy" work and they refuse to take responsibility!
Do NOT have your car serviced at Champlain Valley Auto Champlain Valley Auto installed the wrong part number part in my car. I took it back there four times and they never caught the problem. The total bill was over $500. Finally, I gave up and went to Essex Automotive. They discovered Champlain Valley Auto's mistake. When I went back to Champlain Valley Auto, they refused to accept any blame even though a gave them the part. I didn't even get an apology, much less any refund.
Frequently asked questions about Champlain Valley Auto
How is Champlain Valley Auto rated?
Champlain Valley Auto has a 2.1 star rating with 17 reviews.
When is Champlain Valley Auto open?
Champlain Valley Auto is closed now. It will open at 8:00 a.m.
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