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Champion Chevrolet Cadillac Service Department
- Auto Repair
- Johnson City, TN
About this business
Location details
3606 Bristol Hwy, Johnson City, TN, 37601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst experience I ever had.
Business response:
Hello, we regret to hear that your experience with us was not a more positive one. We would like to have a better understanding about your experience. Please reach out to us at (803) 783-0110 at your earliest convenience and we will do our best to resolve this with you.
RecommendedWe had a great service experience.
RecommendedMy first time leasing with Gold Coast Cadillac, easiest process I’ve ever dealt with while shopping for a new vehicle. They were able to take care of my trade in, find exactly what I wanted and give me a price I didn’t think was possible...all within a week! Dave Pelak was there to answer every question I had, find the perfect vehicle and make the process as quick and easy as possible. Can’t wait to go back for my next car!!
RecommendedI am so happy with the service dept for taking such good care of my car. The repairs were handled promptly and the staff was very professional. Great job and I will definitely refer this company!
Business response:
Lynn, thank you for taking the time to leave us a recommendation! We are so pleased to hear such kind words about our service department. Our service team truly loves going above and beyond for our customers. We appreciate your business! Thank you for choosing Claude Nolan Cadillac!
Service department is terrible so glad I made the switch to BMW
Business response:
Thank you for alerting us to this issue, Dave. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. We would really appreciate the chance to speak with you regarding this matter. Please contact us at your earliest convenience. We look forward to speaking with you and regaining your trust in our business. Sincerely, The Gold Coast Cadillac Team
RecommendedBy far the best Dealership I’ve ever bought a car from. Neal Wozniak, Scott Moore and the man who financed the vehicle (sorry I can not find the name) were the best group of guys to deal with, professional, customer first and like family. I will be buying my next vehicle from them. Great experience with their dealership and no I don’t know any of them personally. They are just that good.
RecommendedI would like to thank the entire staff at Suburban Cadillac of Troy for the professional expertise while servicing my vehicle. The loaner department, services department were unbelievable; they inspected my vehicle made repairs and kept me informed the entire time and even completed a test drive for my concerns. Thank you all, Clarence Presley II
Business response:
Thank you for the wonderful review! We really strive to leave customers completely satisfied with their service. Please let us know when we can help in the future!!!
RecommendedLove this dealership! I’ve bought three of my Escalades here and now I use them for service! Dan Fravel , service advisor, is knowledgeable and always gives great advise!
Business response:
Fred, thank you for leaving us such a kind recommendation! Your continued loyalty is greatly appreciated! Customers like you are why we have had the privilege to be in business since 1905. We will pass along your kind words to Mr. Dan. We look forward to serving you any time you need us! Thank you for choosing Claude Nolan Cadillac!
RecommendedCustomer service, going above and beyond, no nonsense pricing. This is the first new car I’ve ever purchased. I’ve always been turned off by the dealership reputation and in the past chose to buy used vehicles through private individuals. I went into HH GMC 15 minutes before they closed just to “view” a vehicle that I liked online and Trey stayed late just to print info on the vehicle. I then decided to test drive it the next morning. David Prince was there and went out of his way to give me all the details and more. Not onl... read more
Business response:
You are welcome, Cynthia! We appreciate your kind words. :)
Frequently asked questions about Champion Chevrolet Cadillac Service Department
How is Champion Chevrolet Cadillac Service Department rated?
Champion Chevrolet Cadillac Service Department has a 4.6 star rating with 270 reviews.
When is Champion Chevrolet Cadillac Service Department open?
Champion Chevrolet Cadillac Service Department is closed now. It will open at 7:30 a.m.
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