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Chacon Autos

4.4

About this business

Chacon Autos is a buy-here pay-here used car dealership with 12 locations spread across Texas. Chacon’s Dallas used car dealership offers bad credit assistance in purchasing a reliable vehicle. We are the bank. We offer Dallas area residents financial solutions based on our own personalized application process. This gives us the opportunity to make bad credit car loans and provide patrons with a vehicle that best fits them. Since 1958 Chacon has offered a variety of late model cars, trucks, SUVs, and motorcycles that a... read more

Location details

11800 Northwest Hwy, Dallas, TX, 75218, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.4821 reviews
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rena's profile image
2 years ago

Rena I guess i can agree to with a lot of buyers who have dealth with Chacon. They will put you in A car; it may not be what you want but they will also manage to find a way to gouge more money out of you. They will REPO the vehicle in a heartbeat luckily there are a ton of other lots on that same strip that will get you into a vehicle. 

Jeremy's profile image
2 years ago

Buyers BEWARE i but a truck from them and had it repo. They are not good with working with you they act like they are helping you but all they want is to screw you in the long run. I had this truck for a year and had always tried to be on top of my payment, but every time i payed another payment was due and always keep me behind. They said that they were tired of me even when i had full payment to catch up. The good thing that work out is i went next door to Suzuki and walked away with a brand new car know my payment will be... read more

d's profile image
2 years ago

DO NOT BUY A CAR FROM CHACON AUTOS I would not recommend this car lot to anyone. They got me into a car that I've always wanted but only after having it for 6 months my transmission went out. They tricked me. When I first got this car, my engine light was on. I took it back to them the next day to see why my engine light was on. They told me it was because I didnt put the gas cap back on tight after getting gas. The real reason my engine light was on was because my transmission was about to go out and they knew this. They we... read more

DeDe's profile image
2 years ago

Awesome 2nd Chance Dealership!!!! Chacon has been nothing but good to me the last 6 years. Yes, they will come and get your car if you do not communicate with them. The first car I bought from them they did repo, because I had a nasty account manager that did not understand financial probelms, because she was about 20 years old with no responsibility. I had just called her the day before to let her know that I was expecting my income tax at the end of the week and she allowed them to come get my car. It is up to the account ... read more

Anna's profile image
2 years ago

THEY ARE RUDE! This company workers have very bad attitudes. The company have you on hold for a longtime and they will try to f**k you over if they can. I got my first car from them and i will NEVER in my life buy a other one from this company and i will NEVER tell friends, family or anyone else to buy a car from them. This company needs to get better. Please dont buy a car from them! 

crystal's profile image
2 years ago

great deals I got a car from Chacon and was very happy. The salesman, Dj was very nice and worked hard to get me a good deal. I would recommend them to anyone and I will be back for my next car in a few years. 

B's profile image
2 years ago

WARNING: Do not go here Yes, they got me in a car, but I guess they needed to make a little extra cash this week. They repo'd the car even though I had made all payments (on time too) and had current insurance. Why? Apparently they don't like my insurance company. I had to change insurance companies AND pay them $378 just to get my car back, even though "oh no mam, your account is in good standing.". I'm so mad. Does anyone have the phone # for channel 4? 

Michelle's profile image
2 years ago

Chacon Autos is A RIP OFF!!! I purchased a vehicle with this dealer and always made timely payments even extra every month up until September...they repo'd my car even after I had informed them I lost my job and had just accepted a new one. They did not care, a little over thirty days late...what a waste of hard earned money. DO NOT BUY FROM THIS DEALER. 

Jennifer's profile image
2 years ago

1 I BEG you PLEASE do not go to this company!!!! Very unprofessional and unwilling to work with you. I was in need of a bigger car because I was having another child I didn't have much of an option. So found one. Come to find out later on total changes and have me some bs answer. Next thing. My car was repoed yesterday due to no ins and being behind on payments. I had valid ins and I was in touch the entire time as to payment arrangements. No explanation of how it got so behind. I've never not paid and got the whole amount f... read more

Frequently asked questions about Chacon Autos

How is Chacon Autos rated?

Chacon Autos has a 4.4 star rating with 821 reviews. 

When is Chacon Autos open?

Chacon Autos is closed now. It will open at 9:00 a.m. 

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