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Chacho's

3.9

About this business

With one of its locations in Houston, Chaco s is a chain of casual dining restaurants that serve a variety of Mexican cuisine. The restaurant chain serves breakfast items and lime juice, margaritas and beers. In operation for more than 15 years, it operates a salsa bar, as well as serves a healthy diet menu. 

Location details

6006 Westheimer Rd, Houston, TX, 77057, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.94,500 reviews
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doctok12's profile image
doctok12 
16 years ago

Worst customer service & very overrated – Manager behaves like a highwayman !! Cashiers are extremely terrible !!!! I ordered taco & I got mexican Salaad. When I asked them politely to change & check in the receipt....the cashier said " you are drunk ....!!!??? " excuse me ....I said I am a teetotaler ....please behave sir ...!!! he said come in a line again and order another food....when I asked that can you please call your manager ??? he said ...."this place is owned by me !!!!!!!!! " I left the place & he started laughin... read more

houstontravelmaniac's profile image
houstontravelmaniac 
16 years ago

Disappointed...horrible customer service ! – visited chacho's restaurant in Houston yeasterdayI had been frequent visitor at your restaurant in last year,I would say probably atleast twice a month ! but yesterday's event was so much appaling that I decided not to visit chacho's ever ! We ordered a some food thare,the cashier took the order & we had a receipt. I later on found that the prices were charged more than I read in Menu card. I went to same cashier (manager refused to reveal his name -that was surprising).He complet... read more

BigJim01's profile image
BigJim01 
16 years ago

I will never go there again – I decided to start my day by picking up tacos for myself and my coworkers. After odering 15 tacos I waited for 30 minutes for them and then when I got to the office there were only 12 tacos. The barbacoa was so greasey that it dripped out of the bag and stained my carpet in the car. The taco sauces were runny and everything was just nasty. This was my last trip to Chacho's. 

toka1111's profile image
toka1111 
17 years ago

Disappointed – When my husband and I lived in west Houston in the past five or six years we used to go to Chacho's at least 2-3 times a month. Their food was great, super fresh and tasted delicious; their pico de galla is unbelievable, as well as their fajita nachos. Their margaritas on the rocks are absolutely the best I ever tried - and that comes from the margarita freak. But then we moved to Spring and eating at Chacho's started to feel like a very rare treat - until today. We happened to be in that part of town and stop... read more

PatCR's profile image
17 years ago

WORST DRIVE THRU SERVICE AND WORST CUSTOMER SERVICE IN TOWN.. – I start this review with one great true fact about Chacho's; the food is good! the drinks and salsa bar are great..however when you go so often as I used to do, you cannot help but noticing the filthyness and grimm around this place. They just don't care anymore.... One big truth about Chacho's nowdays (Aug 2008) is that the place is DIRTY AND UNHEALTHY...I guess because they are open 24 hrs, but shouldn't be that the main reason to clean? Another thing that has... read more

mcol's profile image
17 years ago

Watch out for the 7.5% inflation surcharge! – We went on Saturday night. We all took a menu to look over and noticed different prices on the menus. We ordered expecting to be charged the price of the lesser--typically what is done. Price charged was the higher, then, they added a 7.5% inflation surcharge on top of that! The staff said the owner didn't want to increase prices....well, he just did by doing that, without warning you! Staff was friendly and helpful. Restaurant was dirty. Food was good. Ordering was very slow. Wo... read more

asjkagn's profile image
17 years ago

Will not return for average food and bad service! – These jerks bussed my $5 drink when I went to get my food and would not replace it even after busboy admitted doing so!! They even implied I was lying because so many people complain about that. If so many people complain, then maybe there is some truth to it. Screw Chacho's and that pimple boy cashier! 

AYCooper's profile image
AYCooper 
17 years ago

Drive in quick! – I love their steakhouse beef fajitas especially as breakfast taco. The meat is so tender. Their creamy cilantro sauce is to die for! I put it on everything. Drive thru for breakfast very quicky. I go twice a week at least! 

andra2007's profile image
andra2007 
17 years ago

Chachos has the best nachos in town and margaritas!!!!!!!! – Recently went to san antonio and was referred by my sister and brother n law that chachos had the best nachos in town. I didn't believe it until I saw the long wait and how many orders were called out . That night I believe over 200 people ordered nachos including myself. Man.... that line was big. Did I say that also my plate was a serving for five for only $9. Maybe I am going overboard but I gotta say its GOOOOOOOOOD! 

Frequently asked questions about Chacho's

How is Chacho's rated?

Chacho's has a 3.9 star rating with 4,500 reviews. 

When is Chacho's open?

Chacho's is closed now. It will open tomorrow at 9:00 a.m. 

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