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CeX
- Consumer Services
- Hurstville, NSW
About this business
Location details
Westfield Hurstville, Shop 215/157 Park Rd, Hurstville, NSW, 2220, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 9:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Nerd behind the counter cares way too much about protecting CEX for a whole $16 an hour. He also likes to interrupt you when you’re asking questions and proceeds to give you an answer early that doesn’t even relate to your question. 2980 staff id. We get your life is miserable because you’re working at CEX, but maybe you should get more priorities in your sad, sad life.
Offer different prices for trade in items depending on who you talk to, despite other people saying you would get a higher price. Different standards for grading, a grade products aren't the best condition despite having boxes. Don't take anything you see on their website as a guarantee. Store is designed badly; long ques as people take a while to sell but people who simplify want to buy something in and out are required to wait, especially with only one person working front end during lunch time. Do your research and don't ... read more
Got a phone on Saturday ,turns off and on and heats up took back this morning after one day, I told them to exchange to a newer model and they said warranty test first says on site 30 days refund or replace if fault I asked for replace they said no ,it’s been about 35 hours the phone and they refused , Shonk warranty ,even google says stores are picky ,be careful Hurstville store Taking this further
The staff here were a pleasure to interact as usual but my goodness the heat in the shop was unbearable!! Not sure how the staff manage to run around in that store all day with the temp so high. Usually can deal with it on short visits but today I just had to leave as I began to feel faint. Luckily there was stock of what I needed at CeX Miranda so I ducked over there instead.
The young lady behind the counter has non existent customer service skills, makes you wonder if they even trained her or how she even got hired. Not a great experience.
Frequently asked questions about CeX
How is CeX rated?
CeX has a 3.8 star rating with 332 reviews.
When is CeX open?
CeX is closed now. It will open at 9:30 a.m.
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