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Century 21 Department Store

3.5

About this business

The flagship Century 21 store has 220,000 square feet and seven floors of fashion-a great selection of designer brands at discounted prices. Personal shopping assistance is available as well. 

Location details

22 Cortlandt St, New York, NY, 10007, United States

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WeekdayScheduleStatus
Mon7:45 a.m. to 9:00 p.m.
Tue7:45 a.m. to 9:00 p.m.
Wed7:45 a.m. to 9:00 p.m.
Thu7:45 a.m. to 9:30 p.m.
Fri7:45 a.m. to 9:30 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 8:00 p.m.
3.5178 reviews
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annsandhorst's profile image
annsandhorst 
15 years ago

What a shame! – I used to love going to Century 21, but now since they have discontinued their plus size department, I will no longer shop at this store. Too bad, because the handbags, shoes, children's clothes and lingerie departments are great. But, since they no longer obviously care about me, their loyal customer, I will not spend my hard-earned money at this store. Bye, bye Century 21, it was good while it lasted. 

CH69's profile image
15 years ago

C21 Shopping – Great place for that one (or couple) bargain if you’re there at the right time, first come first serve. Expect crowds & merchandise mishandled as time passes while on the floor! No specific time or day when merchandise will be receive & added to the floor, primarily a guess when items will be in stock & on the sales floor. Most half of the service on the other hand, can be improve in the management & floor/cashier service or it begins with HR in their selection of new hires. Return policy on certain items is a... read more

hajo's profile image
16 years ago

Incredible Bargains! Great Store! – We found a prom dress for 70% off the department store price. We were very happy with the selection in all departments and even more happy with the prices. The cashier was very friendly and helpful. We will definitely shop at this store again. Already planning a fall trip to look for homecoming dresses. I have been spreading the word about how great this store is and hope that others take advantage of the bagains. Well worth the trip and the crowds are outweighed by the selection and price... read more

rockstarala's profile image
rockstarala 
16 years ago

good place for cheaper clothes – i know that more then half of the people who shop at century 21 are tourists, and so i would recommend it to them because they seem to think everything here is really cheap (especially the europeans), but if you want to get some designer clothes for a cheaper price there is a chance century 21 will have them but i would prefer stores like loehmanns or daffys or tjmaxx because its calmer and things are better organized in general everything here is a mess, its a wild mob of people, you have to... read more

kooba2008's profile image
kooba2008 
16 years ago

POOR CUSTOMER SERVICE – This store is like a zoo. Sometimes you can find real good deal here. If you look for a neat, clean place with good customer service, stay away from this place. I think the management should work on how to train people who work there (especially cashiers and store managers there) to have better customer service. They treat you like a prisoners with extremely bad attitudes. I know it's a crowd place and an unpleasant work environment to work at, but I believe customers don't deserve to be treated like ... read more

ronaldinho10's profile image
ronaldinho10 
16 years ago

response to "The worst service in the entire world . . . " – response to member "nevercomingback" newyork.citysearch.c0m/review/7096305?reviewId=18561321 June 29, 2008. As a FORMER Century 21 employee your comment is accurate and I concur. I'm sorry to hear about your situation with you, your sister and LP(lost prevention A.K.A Security). Like you said the store offers money to employees if they find anybody stealing products and it's a bad thing. Alot of people were wrongfully accused of stealing many of times, because empl... read more

paulapostill's profile image
paulapostill 
16 years ago

century 21 genious for uk shoppers – I love this shop when ever I come to nyc its one of the forst places I visit. infact the only thing i can complain about, and that isnt even a real complaint is the fact that the shop is busy. As it is such a good shop with fabulas bargains who can blame people. again cant wait to get back. 

yippee1999's profile image
yippee1999 
16 years ago

Great for women's designer clothes as well as bedsheets and bath towels – I like Century 21 for their women's designer department, and their bath/bedding departments. For the women's designer clothes, everything is really packed in there. You never know what you will find. If you have a good eye for fabric, and tailoring, then you will do well there. You have to be able to quickly go through all the clothes, focusing on the quality of the fabric. When you see something with good fabric, a nice drape etc., only THEN should yo... read more

INeedPlanB's profile image
INeedPlanB 
16 years ago

CENTURY 21 DEPT STORE RETURN POLICY STINKS – As a Christmas gift, I bought a $200 Century 21 gift card for my mom but it turns out she wants something else at another store altogether. With the economy being what it is these days, I really can't afford to let her keep the gift card and still buy the other item so I figured I would just return the gift card. After all, I have a receipt, the card is never been used... It turns out that I can't. I have my receipt, the card is not used and I just want my money back. Isn't it lik... read more

Frequently asked questions about Century 21 Department Store

How is Century 21 Department Store rated?

Century 21 Department Store has a 3.5 star rating with 178 reviews. 

When is Century 21 Department Store open?

Century 21 Department Store is closed now. It will open at 7:45 a.m. 

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