Century 21 Action, Inc

Debbie P. 

on Birdeye

2 years ago

We stayed at Beach Mountain Duplex for the second time and loved it! The house and location is great. Our check in was flawless,we even got our key a tiny bit early, loved it! Hope to be back in 2 years, see you then! 

Kristy H. 

on Birdeye

2 years ago

The Following were awesome reservation staff - (Jessica), check in welcome bag, linens being included, location of the house, and size of the rooms The following were not so great - the shape of the home, not as updated as advertised, Hvac, appliances, couch, and carpet are on their last leg. Decking boards are loose. Terrible - Customer care during the stay. Fridge and freezer went out late afternoon on a Tuesday, not fixed until Thursday morning. Asked to do several ridiculous checks before service order placed. Many mes... read more

Sharon H. 

on Birdeye

2 years ago

Everything was perfect! Check in, check out, reminder/communication emails, and house! 

Thomas S. 

on Birdeye

2 years ago

I seriously can't believe your agency is refusing to reimburse me $17 for a coffee maker that I had to purchase to replace a broken unit. It was 6:30 AM Sunday morning. Would you really have driven over a replacement unit by 8 AM that same day (the coffee was finally done by 8 after purchasing, cleaning the pot, etc.)? After a long day on the road Saturday, all I wanted was a pot of MY coffee to enjoy on the deck of the house. I have to believe that the rental owners wouldn't be too happy to know that your agency is will... read more

William C. 

on Birdeye

2 years ago

I rented an additional baby crib for extra $$ when it was already present in the house. I didn't see it for a couple days because it was in a closet. You should be aware of renting additional items to folks when the stuff is already at the rented house. I will use another company for reservations next time. Otherwise, you did great 

Vanessa 

on Birdeye

2 years ago

Staff was friendly but was very disappointed and upset that no one mentioned that the house was listed for sale and that we would be asked to let people see the house while we were there. That was a big oversight and unprofessional. While that was a big deal, everything and everyone else was fine. 

Susan B. 

on Birdeye

2 years ago

Couldn't check in until 5:00pm, then had the worst time getting into the house due to the terrible condition of the locks on the doors. One toilet seat was cracked and pinched when you used it- only toilet on the main floor, of course. House was not swept before we arrived and the floor was quite sandy. Two of the plastic chairs on the front porch had cracked rockers and made loud noises when used. No dish towels at all. We had to use hand towels or buy some and we were not told to bring this, but we're in fact told all... read more

Rita C. 

on Birdeye

2 years ago

Enjoyed our stay at the Channel marker,perfect house for my family. 

Cheryl S. 

on Birdeye

2 years ago

First the good: I was kept well informed about the rental and expectations via email on a regular basis. It was easy to book the rental. When we had a plumbing issue, a plumber came to the unit and resolved the issue within a very short amount of time. Now the not so good: When I stopped to pick up the packet with keys and passes, the receptionist was rather rude and obviously not happy to see me at 4:50 in the afternoon. When I asked about the welcome starter kit, I was told it had been delivered to the unit. It was not ... read more