Century 21 Action, Inc

Judy L. 

on Birdeye

3 years ago

Ease of making reservation. Loved the starter bag. It helped as you don't have to rush to the grocery store. Friendly and knowledgeable when I called the office. I liked the email reminders. 

Penny B. 

on Birdeye

3 years ago

picking out the house and check-in was a breeze, agent was very helpful and assisted in picking out the right size home. Although we found things to be a little unkept at the house itself. Very cluttered under the house, microwave handle looked to have a had a quick fix with glue - which didn't hold, cleaners should have checked over the property for major dust - found on walls, ceilings and ledges. And the deck railing outside the main level bedroom had not been fixed - which was brought to your attention weeks ago when my ... read more

Jessica 

on Birdeye

3 years ago

Check in and out was easy. Communication and updates were frequent and informative. Very pleased with customer service. 

Jesse B. 

on Birdeye

3 years ago

First time staying on topsail. Found a property we liked listed by century 21. Property was great and detailed properly on their website. Called 1 time because my son had hit a button on the tv remote and tv would not work. Called century 21 and the girl that answered was very helpful and got us back up running again. Will definitely stay with again 

Sharon H. 

on Birdeye

3 years ago

Everything was perfect! Check in, check out, reminder/communication emails, and house! 

Amy B. 

on Birdeye

3 years ago

I think that Century 21 did a good job of providing useful information before and throughout our stay, however, we were not very happy with several things regarding the house. 1. Cleaning supplies were left out upon our entry. Dirty paper towels and spray were a definite turn off. The house was not properly cleaned. I vacuumed during the first two hours of our arrival. The few rugs there were extremely worn and dirty. 2. The kitchen was poorly stocked. Whereas they had adequate pots, there was only one usable frying pa... read more

William C. 

on Birdeye

3 years ago

I rented an additional baby crib for extra $$ when it was already present in the house. I didn't see it for a couple days because it was in a closet. You should be aware of renting additional items to folks when the stuff is already at the rented house. I will use another company for reservations next time. Otherwise, you did great 

Charmaine C. 

on Birdeye

3 years ago

Century 21 is highly recommended for ease of conducting business. Office staff is great to work with. Re the Unit: Few bad weather nights forced us inside & analog TV in living room is SO small, difficult to see. I know the person that cleans has a short time but window sills, blinds are always dusty, furniture dusty, Floors, carpets and bathrooms are clean. Sweet Dreams who furnishes linens do a FABULOUS job to provide well organized, CLEAN NICE linens every year without fail. Unit is well stocked with kitchen items t... read more

Courtney T. 

on Birdeye

3 years ago

We had a few suggestions for the condo itself. We wrote down all of the improvements and brought it in to your staff and they handled it really well. We shared our concern about the extremely uncomfortable sleeper sofa (we were having two guests coming in to stay with us that same evening), and the staff contacted the owner, sent someone to take pictures and look at the sleeper sofa, and sent a brand-new one out the same day! The bedroom door hinge was also not attached to the door, and that was fixed as well. Staff was very... read more