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Central Restaurant Products
- Restaurant Supplies
- Indianapolis, IN
About this business
Are you an Indiana restaurant owner? How about just a really great cook? Central Restaurant Products is a wholesale restaurant equipment and supply distributor and we serve the entire foodservice industry worldwide.... But what many in the area may not know is we have a local showroom open to the public with great prices. Whether you are a local restaurant owner or just enjoy cooking, our showroom has everything you need! (And if we don't have it, we can find it!) Stop by our showroom for anything from kitchen utensils and e... read more
Location details
7750 Georgetown Rd, Indianapolis, IN, 46268, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I ordered a table and chair set from Central Restaurant Products on August 26, 2021, and I have yet to receive the chairs. Only the table arrived in about two weeks, with large gashes in the top (see pics). Central Restaurant initially confirmed that it had accidentally shipped the chairs to an incorrect address in another state, despite sending the table to our correct address. But since this initial confirmation, we have struggled to have them correct this mistake for over two months. No one calls back, chats end with empt... read more
Incompetent sales force nothing but excuses no solutions at all.
EXCELLENT ! Delivery faster than expected, product better than expected. Would HIGHLY RECOMMEND!!!!!!!!!!!!
On 5/11/20 we ordered hand sanitizer, and free standing dispensers and wall dispensers. Lead time was 2 weeks. We received the hand sanitizer but not the dispensers. In June, once the lead time had passed by more than a week we started emailing and calling the company to get a status. After multiple voicemails and emails with no response we sent an email on June 16th requesting a refund since it had been 5 weeks with no communication. We called that day as well and decided we had no more time to wait as our store was reopeni... read more
Business response:
Hi Nicole. I apologize for the shipping delay with Central Restaurant Products. Thank You for taking the time to leave us some feedback. We value your feedback and strive to give the best customer service. Please send me an order number or customer number and I will pass this information on to a Manager and they will contact you with a solution. Thanks so much!
RecommendedThank you for standing behind a product so much that you took a loss for installation! Thank you!
Business response:
We believe in doing the right thing. Thank you for trusting us to make it right!
What horrible company Albert was the seller he was very nice getting the money but when my freezer arrived completely broken he threatened me saying that I would never get my money back this is big scam company I would never again buy from them .
I have been a loyal customer of CRP for all my equipment & smallware for years and could not be happier. Super professional in communication and all phases of service (Huge shoutout to Scott!) . Very helpful in questions especially when you are spending thousands of dollars. When an issue arised with a manufacturer, CRP was able to make it right even though it was no fault of their own. Keep up the great work!
Great customer experience and fast service. Prices are great too.
Ordered glasses online on January 28th, at which time were "in stock". Eight days later received an email that stated the glasses were in fact not in stock. Poor inventory control and customer service.
Frequently asked questions about Central Restaurant Products
How is Central Restaurant Products rated?
Central Restaurant Products has a 3.3 star rating with 195 reviews.
When is Central Restaurant Products open?
Central Restaurant Products is closed now. It will open on Monday at 8:00 a.m.
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