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Central Repair Service Inc. not only specializes in major appliance repar, residential heating and cooling, but also commercial refrigeration. We most importantly specialize in superb customer experiences. At Central Repair Service Inc. we employ factory trained service technicians that are driven to put the customer first. From our scheduling department to our accounting department you can be rest assured the customer experience is second to none. Our promise to you is that your call will be answered by someone of which kno... read more
1126 Old State Rte 74, Batavia, OH, 45103, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to Midnight | |
Sun | Closed |
Phenomenal Service and Company... Life Long Customer here! – With the current warm weather I turned on my AC and of course... no cool air. I called the company's main line and was directed to a live body with a warmth, knowledge, and excellent customer service! By week's end my AC could have froze out a polar bear! And the technician that came to my house was utmost professional and really knew his stuff! They definitely have a life long customer here! Thanks again Central Repair Service!
Extreme rip off! – This company is horrible! They don't even deserve 1 star. My fridge wasn't cooling properly, so I scheduled a service call online because it says it would save you $10 on the service call. Well the guy comes out and says it needs a new defrost control and that he might have one in the truck. The grand total...312.41, 89.95 service call, 104.95 for labor, 98.44 for the part, and the rest in tax! He said I could pay that or $90+ for his service call. I asked if that price included $10 off the service call an... read more
UNBELIEVABLY BAD SERVICE-Comes down fr owner – I haven't even had them to my house yet but I will cancel. I would not even give a single star. They were referred to me from Kitchenaid, as my 6 mo old appliance in under warranty, but after concurring with the horrendous reviews I will not let them in my house. To be brief: the worst customer service. They could not find my appt when I called to confirm, they called my house asking for directions and said if I did not call back within 5 minuted they would cancel the appt., Sev... read more
Price gouging company - stay away from them!! – These guys have a racket going. They come to your house and quote a ridiculously high price. Then if you tell them you won't use them because they are too expensive, they charge you a $90 service fee just for showing up. A lot of people will consent to paying the high prices so as not to be out $90. The company wins either way. Most companies only charge a $50 fee for showing up and then if you use them they apply the fee towards the repairs. This company does not apply the fee... read more
AVOID THIS USELESS COMPANY – Contacted this co as they were listed as approved service technicians for Thermidor, & I had a faulty Thermidor oven. IThey asked me for the make & serial #, which I read off to them from a note made by my husband. They told me the numbers seemed to be incorrect, so I checked them myself & called back to provide a slightly amended version. On this occasion they weren't interested in taking down the numbers & proposed sending out a service technician. What they DIDN'T tell me that they were going ... read more
More Damage from the recall repair than if it burned up – Came to do a simple recall on my fridge, broke my water line, tracked mud through my house, busted a waterline in my crawl space under the house and left it leaking for 3months till I found it. They deny the damage and say I signed a waiver which I've never seen and now I have insulation under my house hanging down and soaking wet with mold now becoming an issue. This free repair on a fridge looks to cost me almost $2500 to fix what they messed up. Do yourself a favor... read more
I would not recommend to anyone – they were supposed to come over between 8-12am. they came late. they diagnosed the problem with our washer. they said it was a simple part that needed to be replaced. they said they would call when it came in- they couldn't say when. 3 WEEKS LATER it finally came in. they call me and tell me it's the wrong part! so it will be close to a month without a washer. wow! never again
A variety of issues – Have had them try to repair two ranges. After scheduling five attempts at a repair for the first range (two of these attempts involved CR either having the wrong part with them or a broken part with them), I gave up and got a new range. The new range has another problem. So far, I have been waiting a month for the part to come in and never get any update from Central Repair. I am always calling them. Also, you have to set aside an entire day for them. They only call the morning of the scheduled repair t... read more
Refreshingly great service not seen these days – On 07/15/08 my family called to have a not cooling refrigerator serviced. The company was able to get someone there that same day while 4 other companies I called couldnt get out that soon. A service man arrived at my door, and was able to diagnose the problem right away as a faulty defrost switch. He gave me an estimate and within 45 minutes it was fixed and even re-loaded my freezer!!! What really blew me away was the letter that was left by the service man, it was a letter ... read more
Central Repair Service, Inc. has a 3.3 star rating with 37 reviews.
Central Repair Service, Inc. is open now. It will close at 5:00 p.m.
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