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Centinela Hospital Medical Center Emergency Room

3.3

About this business

As the only hospital located in Inglewood, California, Centinela Hospital Medical Center is known for its exceptional expertise and care. Each year, the hospital serves more than 140,000 patients and their families from Los Angeles and the South Bay regions. Centinela Hospital’s Emergency Department is one of the top 10 busiest privately run ER’s in Los Angeles County. To accommodate this patient flow and future growth, Centinela Hospital recently completed a six-phase ER remodel and expansion project. Before you... read more

Location details

555 E Hardy St, Inglewood, CA, 90301, United States

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3.3541 reviews
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Patti Fielding's profile image
Patti Fielding 
8 years ago

I was driving through the area when my granddaughter had a sudden medical emergency. We left the freeway for the nearest hospital. Her parents accompanied her into the ER where she was well cared for, but I was not allowed to go with them. I waited in the lobby on the other side of the building for a while until I was told I had to leave because they were locking the doors. I had to wait in my car... On the eve of a massive BLM protest... An older white woman just blocks from the center of the protests.... More than a few pa... read more

Business response:

Hi Patti, first, we'd like to inquire after your granddaughter. Hope that she is doing well since her release from the ER. There are a number of points here that I'd like to review with you, if you don't mind, like when this incident took place. The front lobby waiting area does close every evening at 9 p.m.; however, you should have been able to stay in the ER waiting area that is open 24/7. Please contact Molly in Administration at 310-673-4660. We apologize for all the inconvenience and poor experience. Thank you. 

Karlos Munoz's profile image
Karlos Munoz 
recommend  Recommended
8 years ago

Very good care they took really great care if my diabetic mom who got stitches after she cut her finger 

Francisca Duran's profile image
Francisca Duran 
recommend  Recommended
8 years ago
Dante Hernandez's profile image
Dante Hernandez 
8 years ago

My mom was a patient she was transferred to this getho hospital the nurses are very rude it was a bad experience for my mom i really really don't recommend this hospital at all... 

Business response:

Dante, we hate to hear that you had a bad experience at Centinela Hospital, but hope your mother is recovering well. Patient satisfaction is important to our team here. Please pass along suggestions on how we can improve. Message us directly via FB or feel free to contact Molly in Administration at 310-673-6600. 

Linda Juarez's profile image
Linda Juarez 
recommend  Recommended
8 years ago

My mom liked that hospital she was there 15 days most of the nurses were very nice some had horrible attitudes 2 of the ladies that give the visiting passes are very rude ok hospita not bad besides the bad attitudes 

Marilyn Washington's profile image
Marilyn Washington 
8 years ago

The hospital is not I repeat is not clean, mole in the bathroom, I have never in my life seen anything like that.air condition not working. TV us so dark you can't see the faces, and parking is a joke, to high 

Business response:

This is quite concerning to our team, Marilyn. Centinela strives toward providing exceptional patient care for all. It would be helpful for us to have more specifics on your unfortuante experience. Please feel free to message us here or contact Molly in Administration at 310-673-6600. Thank you. 

Shawn Thomas's profile image
Shawn Thomas 
recommend  Recommended
8 years ago
KayDi Ponce's profile image
KayDi Ponce 
recommend  Recommended
8 years ago

I had my gallbladder removed,Dr.Robert Shorr is the best!�The staffs were great ADA on the pre op is super she attended everything that i need!thank y'all� 

Business response:

Thank you for this feedback. We passed your positive recommendations on to your Centinela medical team. Greatly appreciated! 

Norma Ramos's profile image
Norma Ramos 
8 years ago

worst medical staff I have ever come across.. Bathrooms out of order!!! Dirty!!!! Some nurses rude... Close to me only reason why i go when theres an emergency....!!! 

Business response:

We hate to hear you had at bad experience at the hosptial. Our staff always is working on improvements and your feedback is appreciated. If you have more specifics to pass along please feel free to message us here or call Molly in Administration at 310-673-4660. 

Frequently asked questions about Centinela Hospital Medical Center Emergency Room

How is Centinela Hospital Medical Center Emergency Room rated?

Centinela Hospital Medical Center Emergency Room has a 3.3 star rating with 541 reviews. 

When is Centinela Hospital Medical Center Emergency Room open?

Centinela Hospital Medical Center Emergency Room is open now. It is open 24/7. 

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