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Center For Emotional Health

2.8

About this business

Location details

11020 S Tryon St #408, Ste 408, Charlotte, NC, 28273, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.856 reviews
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Leslie B's profile image
Leslie B 
a month ago

*EDIT 3/31/26 Response rates from scheduling and nurses have definitely improved. However, they're booked out for quite some time. Have to wait a month to get another appointment after the original called in sick the day of my virtual appointment. The therapists are wonderful, but good luck getting hold of anyone when your prescription runs out or needs pre-authorization. I was forced to go through horrible withdrawals from SSRIs after leaving multiple messages. NO response over a month later. No nurse available to help, eve... read more

Alex's profile image
Alex 
a month ago

If you or loved one matter, don't even bother here. What a joke. $100 a visit just to get a refill. Hang up on me when I'm calling in to ask for assistance. Can't reach the Dr's that say "just call me if you need help." Phone rings and disconnects when trying to make an appointment. Literally heard the person typing and got hung up on. Total disgrace of an institution that claims to want to help. 

Beth Jones's profile image
Beth Jones 
3 months ago

They owe me $1,400 dollars, no one calls me back and I have been told for a year that I will see a check in 45 days. I went to the office and the doors were closed. They packed up and left. Just called and was told that my NP was remote only and I still had an appointment and will do my vitals through another office. Needless to say, I paid my bill on time, yet they don’t hold up to their end. I am no longer a patient!! Don’t go here. 

Michael Aaron's profile image
Michael Aaron 
4 months ago

Absolutely awful service. The Steele Creek office closed down, and getting in contact with anyone from any of the offices to schedule an appointment or pay a bill since then has been a nightmare. The Steele Creek providers are now part of the "virtual team", which you can't even contact; there's no line to their scheduling department when you call the main line. You have to call another office and get transferred, but good luck trying to get someone to answer the phone. For my most recent appointment, I tried calling differe... read more

Leslie B's profile image
Leslie B 
4 months ago

The therapists are wonderful, but good luck getting hold of anyone when your prescription runs out or needs pre-authorization. I was forced to go through horrible withdrawals from SSRIs after leaving multiple messages. NO response over a month later. No nurse available to help, ever. It has caused much anxiety and unnecessary illness. Terrible considering the circumstances that brings me here to begin with. Received zero heads up that my office went virtual, and there's no way to schedule/reschedule virtual appointments. Thi... read more

Frequently asked questions about Center For Emotional Health

How is Center For Emotional Health rated?

Center For Emotional Health has a 2.8 star rating with 56 reviews. 

When is Center For Emotional Health open?

Center For Emotional Health is closed now. It will open on Monday at 8:00 a.m. 

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