Cedar Terrace Apartments

Mina A 

on BBB

3 years ago

This is in regards to ************** in ****************.Late night security is not enforced. Excessive noise weeknights and weekends until the early hours of the morning. I work early in the morning and haven't been able to sleep due to the noise on multiple occasions.I've made complaints before and was told patrol is around. When I tried to call patrol late at night, no one answered. 

Mina A 

on BBB

3 years ago

This is in regards to ************** in ****************.Late night security is not enforced. Excessive noise weeknights and weekends until the early hours of the morning. I work early in the morning and haven't been able to sleep due to the noise on multiple occasions.I've made complaints before and was told patrol is around. When I tried to call patrol late at night, no one answered. 

Tina C 

on BBB

4 years ago

We left our keys inside the apartment due to COVID and property management charged us a month of rent for doing so. We are Hispanic with a high risk health concern. Trying to cover their business shortfalls through their minority tenants. 

Tina C 

on BBB

4 years ago

We left our keys inside the apartment due to COVID and property management charged us a month of rent for doing so. We are Hispanic with a high risk health concern. Trying to cover their business shortfalls through their minority tenants. 

Melissa W 

on BBB

4 years ago

If I could give 0 stars for Essex leasing company, I would. Terrible policies, horrible property management, the property is filthy and the management staff did little to nothing to prevent stealing and property damage. DO NOT RENT FROM ESSEX. 

Melissa W 

on BBB

4 years ago

If I could give 0 stars for Essex leasing company, I would. Terrible policies, horrible property management, the property is filthy and the management staff did little to nothing to prevent stealing and property damage. DO NOT RENT FROM ESSEX. 

ANN E 

on BBB

4 years ago

This is regarding the hillcrest park apartments in Newbury Park, California. An Essex Property Management company Problems are all over. Let's begin with parking issues, trash overflowing, Dirty laundry rooms, giant cockroaches by the pool and in the apartment, old outdated windows. Seems like some tenants are living with more than the allowed amount of tenants. I could continue with more issues but for my own mental health, I will stop here....... 

ANN E 

on BBB

4 years ago

This is regarding the hillcrest park apartments in Newbury Park, California. An Essex Property Management company Problems are all over. Let's begin with parking issues, trash overflowing, Dirty laundry rooms, giant cockroaches by the pool and in the apartment, old outdated windows. Seems like some tenants are living with more than the allowed amount of tenants. I could continue with more issues but for my own mental health, I will stop here....... 

Kennedy R 

on BBB

4 years ago

I’ve lived here for almost a year now and it is one of the worst apartment complexes I’ve ever been at. Management is so rude and not helpful at all. When I asked for the corporate phone number Carrie at the front office told me “well you can just look that up” then gave me a fake phone number. The maintenance man ignores emails, the security officer who’s supposed to be protecting the community will forward the calls to voicemail. The living conditions are unsafe. My water has been shut off before with no warning and they d... read more