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CCS Medical Diabetes
- Healthcare
- Charlotte, NC
About this business
Location details
4108 Park Rd, Charlotte, NC, 28209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In December 2024 CCS Medical ship me a 60 day supply of INsulin Pump parts when I had requested a 90 day supply . Despite multiple calls and assurances by representatives and managers to fill the missing 30 days of supplies, none came..Subsequently CCS medical lied about being " in network" for my new medical insurance .While maintaining this lie, CCS Medical promised three different shipment dates in 2025.Dont trust your health to this equipment provider .
I have a dexcom G7 receiver to monitor my glucose level. The monitor requires a sensor to be replaced every ten days. I checked my patient portal last month and saw an order was in place for three sensors to be delivered Dec. 27, 2023 When no such delivery was made I called CCS find out why. After a wait of over 40 minutes your rep told me they needed insurance authorization, that the request for such had been made and I would be getting my supplies shortly. Two days later the order displayed on my portal disappeared. I call... read more
If you have a ************ away from CCS Medical for your CGM supplies. This month my mother was forced to go two weeks without her CGM supplies due to sheer incompetence, bordering on negligence on the part of CCS. Multiple calls repeated this sequence: "your doctor has authorized and your order has shipped via overnight", the next day "no it has not shipped since we haven't received authorization from you doctor". This repeated several times until the doctor called CCS directly. Meanwhile my mother's glucose is 500 and she... read more
CCS Medical is a medical supply company which I believe they have representatives working from home all over *******. Trying to get through the phone number provided to clients is challenging. I have waited over 25 to 30 minutes to speak to a representative. When is time to Reorder if they see you haven't Reordered they will call you 10 times a day. I really never had an issue until January 2023 which I was waiting for a refund. I've been trying to contact the billing department with no success. On 06/06/23 I called to Reord... read more
Frequently asked questions about CCS Medical Diabetes
How is CCS Medical Diabetes rated?
CCS Medical Diabetes has a 2.1 star rating with 40 reviews.
When is CCS Medical Diabetes open?
CCS Medical Diabetes is open now. It will close at 6:00 p.m.
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