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Cbeyond

1.9

About this business

Location details

320 Interstate North Parkway, Se, Sandy Springs, GA, 30339, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.933 reviews
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Shrz's profile image
14 years ago

Such a great company should hire better sales people – I"ve had Cbeyond in my business for the last 2 years and couldn't be happier. Very cost effective, helpful and friendly stuff, high quality services... just great! The -1 star is because the sales rep was unexperienced and very young... Maybe that's why some of these customers are so pissed! Such a great company should hire people with more experience and professionalism. In general, very happy with Cbeyond. Highly recommended! 

RodolfoHernandezRomero's profile image
RodolfoHernandezRomero 
14 years ago

Don't Do it, the worst Experience Ever, DON'T!!!!!! – I'm a Business Owner and this innocent guy on training came over to offer me Cbeyond, Being on Sales for so many years felt that this guy needs his first contract so I gave him a chance. Worst mistake ever, the hardcore bulldog closer came next with the contract, sounds good at the beginning and signed up on beginning of 2010 Told me I can transfer my 1800 number to them—NOT TRUE Told me I can transfer my efax to them – NOT TRUE Told me that the online receptionist has th... read more

SCStoves's profile image
SCStoves 
15 years ago

Choosing CBeyond: Worst Decision EVER – I am a business owner in California who made the mistake of signing a contract with C-Beyond in March 2010. It was one of the worst mistakes I have ever made as a business owner, and I am still paying the price for it. The largest of many problems was that their T1 routers misread every phone number dialed out by our (new) PBX, resulting in a 100% loss of outgoing calls. C-Beyond informed me that the problem was with my phone equipment and not their routers. After spending $800 on phon... read more

snfields's profile image
snfields 
15 years ago

Began as a customer... grew to be more. – As Cbeyond's customer and advertising agency, we wanted to weigh in with our opinions. The truth is, we've been a Cbeyond customer for more than six years and have never had any major issues. In fact, we were their customer even before they were our client. We really liked their products and packages and it made sense for us to sign up. Later, as our contract came up for renewal they offered us an even better value for extended services. Our telephone and internet service has never b... read more

NancyBalt's profile image
NancyBalt 
16 years ago

Cbeyond Communications – I have had a wonderful experience being a Cbeyond for 8 years now. I have never had any issues and any time I have called in to Cbeyond customer care (24/7) they have been very friendly and helpful. My online bill is a great go-green approach and the online management tools are dummy-proof. I use over 20 over their applications they offer. When switching over my installation process was flawless and the vendors were very professional, on time and help ful. I couldn't ask for a better service. I event... read more

educator32's profile image
educator32 
16 years ago

CBeyond should be shut down! – I own a small private school, and I switched to CBeyond for this school year. The experience has been nothing short of horrible. The salespeople flat-out lied about everything from the price, to the incentives and credits they never gave . I am going to get out of my contract. A contract is only binding if the company delivers what it promises. The idea of a contract is to protect BOTH parties. As a consumer, your protection is that the company has to deliver what it promises. If it doesn't, th... read more

jpbonto's profile image
16 years ago

CBEYOND NIGHTMARE – I am writing this so that I may help somebody in the future to "NOT SIGN UP" with Cbeyond and save money and headaches. Their sales people are LIARS. They misrepresented absolutely everything, including PRICE. And then when you try to get a hold of them, they misteriously dissapear (their cell numbers are disconnected). When you call customer support and ask about them, they tell you they were transferred to some other region, including the Sales Mngr they brought in to close the deal. Their customer Serv... read more

boulder545's profile image
boulder545 
17 years ago

Cbeyond Online - NOT Good News – Cbeyond has chosen to place no emphasis on the Cbeyond management interface (Cbeyond Online). Cbeyond Online is used to manage your account, including email, phone, vm, and all other Cbeyond services. We have used Cbeyond for 4 years. Cbeyond online is always sooooo slooooow it is painful to administer your account. The Cbeyond Online server is often down and always slower than any other service I know of. I can only believe this is the result of some bad management decision. The email admini... read more

chuckp23's profile image
chuckp23 
17 years ago

CBEYOND IS A BAD DEAL, DON'T SIGN THEIR CONTRACT – ...My first time on here so be patient. I have 3 contracts with CBEYOND communications & we're in Los Angeles. We switched from At&T to save a few bucks...WHAT A MISTAKE ! I'm just letting anyone who reads this be warned. This co. doesn't have the resources to match what we're all used to getting from the regular phone co.s They promised free caller id with name & number but they are charging us. they promised easy set up but you have to use your own T1 guy & your own phone ... read more

Frequently asked questions about Cbeyond

How is Cbeyond rated?

Cbeyond has a 1.9 star rating with 33 reviews. 

When is Cbeyond open?

Cbeyond is closed now. It will open at 9:00 a.m. 

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