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Cbeyond
- Telecommunications
- Sandy Springs, GA
About this business
Location details
320 Interstate North Parkway, Se, Sandy Springs, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Stay Away- The phone system is terrible and lacks even the basic features needed in a small to medium size office. We were attracted by the quoted monthly savings and were assured their service was best in class. What a mistake!! Every time we call technical support we get the same ridiculous excuse that they know it is a problem and the tech guys are working on a "fix". I would stay away if the phone and internet are important to your business. We took many steps backwards when we switched to Cbeyond.
Great Value for the Price – I have the employee mobile services package and I must say Cbeyond has exceeded my expectations. It is a very good value for the price and it has definitely been a great choice so far.
Personal service! – CBeyond has done a great job of 'peronalizing' their service. My contact person is Chantelle Soganich, and she is always willing to help and follows through on all issues.
Cbeyond Saves me money – Saves us a lot of money over prior carrier. Everybody I've dealt with at Cbeyond has been professional and personable. The few problems I've had were dealt with quickly by your staff. Overall very happy
Outstanding customer service! – We've experienced good and fast service since being a Cbeyond customer. The customer service people I have talked to speak English clearly and are very, very patient. Cbeyond's service works great, but when there is a glitch, I can usually get it fixed within the day, thanks to outstanding customer service!
24x7 Call Center Interaction – When we call for service or with questions concerning current or possible new services, the response is always friendly, polite, & knowledgeable. 'Also LOVE being able to understand the person helping me!! I've just heard too many terror stories about 'alternate' phone systems. Cbeyond has put ALL those stories to rest.
Great service during an outage caused by lightning – We were hit by lighning and service was absolutly the best. They transferred our phones and already had repair service moving before we even knew the service was out. Great communication throughout. We were able to talk to a real person within 1 minute when we called
My entire experience with Cbeyond was good. Repeat Customer – The entire experience with Cbeyond was a very good one. My Service Coordinator took his time and explained all the steps needed for the installation.There were a few changes but this was due to our end. We already have this service in another location of ours and decided to use the service in our new location.
Great Company... they lowered my bill by 50%. I was skeptical at first but did my research on the Better Business Bureau and verified these reviews. I would recommend them...the only issue I had was my first bill was off but I called customer care and they help me enter my rebates online and corrected the issue...I would do it again!!
Frequently asked questions about Cbeyond
How is Cbeyond rated?
Cbeyond has a 1.9 star rating with 33 reviews.
When is Cbeyond open?
Cbeyond is open now. It will close at 6:00 p.m.
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