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Catherine M. Chen, MD.
- Ophthalmologists
- Allen, TX
About this business
Dr. Catherine Chen, MD is an ophthalmology specialist in Allen, TX and has been practicing for 17 years. She graduated from New York University School Of Medicine in 1995 and specializes in ophthalmology and pediatric ophthalmology.
Location details
1105 North Central Expressway, #240, Allen, TX, 75013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommended by our pediatrician and it was Jose she wasn’t too far from where we live. Took my daughter to her for about two years for strabismus. We started with patching for what I believe was a full year. Our last visit she did an exam and said my daughter’s eye were corrected. Shortly after we were still noticing the same issue but did not want to go back to her because wait time was horrible. We had my daughter seen another ped ophthalmologist and was given a diagnosis that was never on our radar. Luckily it isn’t serio... read more
My wife and I have wasted 2 years in the care of Dr. Chen. After repeated visits we continued to have concerns that our daughters' eye continued to float and was not being corrected. Dr. Chen completely ignored the issue we continued to notice without doing her further research. We decided to take our daughter to another optomologist to get a second opinion and right away he noticed our daughter has a condition called Browns Syndrome. After reading all of the symptoms, it was exactly what she has. Don't waste your time going... read more
Dr. Chen has been good with my kids, and we had been taking them to her for several years but wait times at her office are ridiculous. We arrive early or on time and have never been taken back to a room within 30 minutes or less. Wait times are usually at least 45 minutes or more to go back to a room. Her office is small so can’t accommodate the number of patients and parents waiting so you end up having to wait in the hospital waiting area. Stopped taking my older son there as soon as his vision stabilized enough to be hand... read more
We've been going to Dr. Chen for 5 years. The wait is always long, people are always stacked in the waiting room, but she's usually worth it, until yesterday. I thought our appointment was at 3:45. When we arrived, the receptionist (believe her name must be Amy from the other terrible reviews) was super rude when we walked in. I waited for the window to be open and when I walked up was rudely told to "sit down and I'll call you when it's your turn." When it became "my turn" she RUDELY said our appointment was at 3:15. I corr... read more
Dr. Chen is great and my daughter's surgery was successful but recently for her post surgery follow ups, scheduling has been a nightmare. Initially the staff scheduled her for a day Dr. Chen did surgery and had to reschedule, that's fine mistakes are made but Amy with the office staff called back to reschedule yet again for the 20th of August. This time I asked Amy for a day prior to school starting and was met with an attitude that was rude, condescending, and totally lacking empathy. I will continue to see Dr.Chen until th... read more
I thought Dr. Chen did a great job with my 3 year old. He had to have surgery and she explained everything to us before the procedure and checked on him afterwards. I have total confidence in her knowledge and treatment plans. The wait time can be long, but if your child’s eyes are dilated, it takes a long time. That is not her fault. I would recommend her to others.
Arrived 15 mins prior to appt time as requested - waited over 45 minutes past our appt time to actually see the dr. Saw dr for 10 mins. Multiple patients scheduled at the same time sitting in waiting room and other rooms. She then dilated him and told us to wait 20 mins - but kept us waiting for another 45. I kept telling the receptionist that my 2 yr old was close to falling asleep - finally saw him. Any pediatric doctor who would keep a child waiting this long will not be a dr we return to.
For a pediatric doctor, Dr. Chen was not good with my son. She also gave me feedback while my son was screaming so I have no idea what she said. Moved around to several areas for waiting. Very annoyed.
The prescription given by doctor for vision was totally incorrect and way off for my Son. Had to get checked by other places to confirm. and get his lenses replaced.
Frequently asked questions about Catherine M. Chen, MD.
How is Catherine M. Chen, MD. rated?
Catherine M. Chen, MD. has a 2.7 star rating with 44 reviews.
When is Catherine M. Chen, MD. open?
Catherine M. Chen, MD. is closed now. It will open tomorrow at 9:00 a.m.
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