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Cates Family Eye Care

5.0

About this business

Specialties Cates Family Eye Care is your stop for all your eye care needs! See us today for prescription glasses and contacts. Contact us to schedule your eye exam! We also diagnose and treat for ocular diseases including cataracts, glaucoma, and diabetic retinopathy. History Established in 2014. Cates Family Eye Care began in 2014 after purchasing the longstanding practice of Jerry Shuck, OD. We offer comprehensive eye exams and a friendly, caring staff to meet all of your eyecare needs!! Meet the Business Owner Angie and... read more

Location details

2001 Chester Blvd, Richmond, IN, 47374, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.01,277 reviews
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Rodney Smith's profile image
Rodney Smith 
recommend  Recommended
4 years ago

Shout out to your business...Thank you soooo much,my experience today was not only fast,but very friendly and professional!!! Loved the staff and Dr.Travis was amazing!!! 

Heather RL Lerner's profile image
Heather RL Lerner 
4 years ago

I am disturbed that the reception staff are not wearing masks when patients are in the waiting room and not always when interacting with patients. I'm also not comfortable being in the building if patients aren't required to wear masks inside. 

Sue H.'s profile image
Sue H. 
5 years ago

It started out great, friendly people, good service (all things they need for good customer service), but through it all and even when I called before making an appointment, it was never mentioned that they do not offer refunds no matter what. I have really bad vision and have a difficult time to get lenses I can see clearly. They were good at remaking lenses but to no avail. Bottom line, my vision was not clear, I got headaches trying to wear the glasses, so when I finally decided it was not going to work, I asked for a ... read more

Emily Chew's profile image
Emily Chew 
recommend  Recommended
5 years ago

Absolutely the best! Kind, great with kids, and exceptional in their field! 

Mary Stowe's profile image
Mary Stowe 
recommend  Recommended
5 years ago

how kind and understanding they are don't rush you in and out been going to them for 15 years 

Annette Davis's profile image
Annette Davis 
recommend  Recommended
5 years ago

they are caring, friendly and offer complete eye care for your family! 

Ashley Shay VanMeter's profile image
Ashley Shay VanMeter 
5 years ago

I paid $25 for my son's glasses last year with insurance and now they want me to pay $180 this year when nothing with my insurance has changed they won't even attempt to send it to insurance for coverage 

Lyn Beaty's profile image
Lyn Beaty 
recommend  Recommended
5 years ago

Excellent customer service!!Very quick on service.My first pair of glasses I struggled with and they worked with me until they fit me well.I recommend them to everybody!! 

SusAnne Melvin Stover's profile image
SusAnne Melvin Stover 
recommend  Recommended
5 years ago

Friendly, quickley in an out, reliable service 

Frequently asked questions about Cates Family Eye Care

How is Cates Family Eye Care rated?

Cates Family Eye Care has a 5 star rating with 1,277 reviews. 

When is Cates Family Eye Care open?

Cates Family Eye Care is closed now. It will open at 9:00 a.m. 

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