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Castillo Real, Ascend Hotel Collection
- Hospitality
- St. Augustine, FL
About this business
Location details
530 A1A Beach Blvd, St. Augustine, FL, 32080, United States
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We stayed in a nearby resort, paid almost the same as here, but the quality is 100% better here. The attention to detail is excellent! Can’t wait to come back!
This hotel has gone way down in customer service. I am checking out early. Front desk vleck lied to me yesterday and it has caused a mountain of drama. WHY? much better hotel when Choice managed it. The manager is off today, but I asked for him to call me. No such luck. Obviously doesn't care DON'T STAY HERE!!!! Update. So after calling Hilton corporate they finally got the sales manager on the line to talk to me about my dissatisfaction with how they had handled the issues from this morning. The corporate representative tol... read more
Beautiful place with amazing location!
Meh. Not a resort, zero amenities, service at bar was ruff. Would not go back for that price.
Frequently asked questions about Castillo Real, Ascend Hotel Collection
How is Castillo Real, Ascend Hotel Collection rated?
Castillo Real, Ascend Hotel Collection has a 3.1 star rating with 9 reviews.
When is Castillo Real, Ascend Hotel Collection open?
Castillo Real, Ascend Hotel Collection is open now. It is open 24/7.
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