Castillo Real, Ascend Hotel Collection

B Q Music 

on Google

a week ago

The front desk staff was very friendly and knowledgeable about the neighborhood, which I really appreciated. Unfortunately, I was disappointed with the condition of my room, as it did not meet the standard I’ve come to expect from Hilton. The bathroom sink water would not get hot, no matter how long I let it run, and the sink also clogged quickly and the water had a bad smell. The room was also noticeably dusty—so much so that I felt the need to take photos. The lamps and air vents had a significant amount of dust on them. M... read more

Julia Kirkner 

on Google

2 weeks ago

We stayed one night at the hotel and had our room assigned to us. When I walked into the room, everything seemed clean until I saw the bathroom. There seemed to be a very active water leak and not a new one, as there was mold on the walls and ceiling. Even the tile floor felt squishy and there were sticky drips coming down one of the walls. I was surprised that anyone wouldn’t have noticed this previously and allowed the room to be booked. Sonia at the front desk was amazing when I showed her the pictures and immediately apo... read more

Sam Rowland 

on Google

2 weeks ago

Luxurious hotel closer to the ocean. They have beach chairs and towels available for checking out at no cost.