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Castillo Real, Ascend Hotel Collection

4.2

About this business

Specialties: The Saint Augustine, Florida Castillo Real, an Ascend Hotel Collection Member hotel, is an upscale boutique hotel located steps from the Atlantic Ocean, and minutes from the Saint Augustine Historic District, Vilano Beach, St. Augustine Beach, the North Beaches and Anastasia State Park. See St. Augustine on a trolley tour, which offers hourly service from the hotel to many tourist attractions, or stay an dine at the on-site La Cocina Restaurant. Additional hotel features and amenities includefree wi-fi, a free w... read more

Location details

530 A1A Beach Blvd, St. Augustine, FL, 32080, United States

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4.21,065 reviews
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Frank DeMain's profile image
Frank DeMain 
on Google
2 weeks ago

Had a great stay made even better due to the customer service provided by both Emily and Rhonda. Thank you both for your attention to detail! 

Nichole Fausey's profile image
Nichole Fausey 
on Google
2 weeks ago

Our experience was nothing short of perfection. Rhonda, the office manager, was especially friendly, helpful, and accommodating on each encounter. The young man working when we checked in, 8/4/25, (curly brown hair) was sweet, lighthearted, friendly. When we had a little issue, he quickly addressed it like we were guests in his own home. The chef treated my husband like they were old friends, which was really nice and added to the at-home feeling. The staff was 100% old-school customer service. We always felt like each staff... read more

Missy's profile image
Missy 
on Google
3 weeks ago

This hotel is very much recommended! The staff is really friendly and helpful. They’ll go above and beyond to make sure your stay is comfortable and happy. Rhonda is amazing! She even gave us a tour of the balcony rooms for future stays. Her kindness will absolutely bring us back. I’m already looking to plan another visit to stay there again (with more people and rooms and for longer time). I love the remodeling they’ve done; it’s beautiful. 

Stephanie Gingras's profile image
Stephanie Gingras 
on Google
a month ago

I had such a great experience during my stay, and a huge part of that was thanks to Emily at the front desk. She was incredibly sweet, helpful, and genuinely went above and beyond. What was supposed to be a one-night stay turned into a bit of a last-minute juggling act, and Emily helped change my reservation twice with zero hassle. She was friendly, talkative in the best way, and made the whole process feel easy and stress-free. Honestly, she’s the kind of employee every hotel needs—just truly great at what she does. Thank y... read more

Hector Vega's profile image
Hector Vega 
on Google
a month ago

The hotel was just remodeled, and it looks great. The staff was excellent and was kind enough to set up in the room a flower arrangement for my wife's Bday. It's very close to the beach which is great for quick access. The pool area is decent but feels kind of small. The rooms look really good but you can see they missed some details during the remodeling. 

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Frequently asked questions about Castillo Real, Ascend Hotel Collection

How is Castillo Real, Ascend Hotel Collection rated?

Castillo Real, Ascend Hotel Collection has a 4.2 star rating with 1,065 reviews. 

When is Castillo Real, Ascend Hotel Collection open?

Castillo Real, Ascend Hotel Collection is open now. It is open 24/7. 

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