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Cassio Pet Resort & Training Center
- Pet Training
- Newtown, CT
About this business
A modern, clean, well maintained year-round facility for the care of your pet. Look at our website at www.CassioPetResort.com for pictures, schedule, fee and other information.
Location details
173 Mt Pleasant Rd, Newtown, CT, 06470, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:15 a.m. to 6:00 p.m. | |
| Tue | 8:15 a.m. to 6:00 p.m. | |
| Wed | 8:15 a.m. to 6:00 p.m. | |
| Thu | 8:15 a.m. to 6:00 p.m. | |
| Fri | 8:15 a.m. to 6:00 p.m. | |
| Sat | 8:15 a.m. to 6:00 p.m. | |
| Sun | 8:15 a.m. to 6:00 p.m. |
For both boarding and training We have taken our dog to Cassio for both the training and for boarding. The training classes were a fairly large group but that was also good socialization. The instructor seemed to me a little stern, but definitely got the point across. Parking is difficult if you get there late. My dog went happily for boarding the first time but not the second. I believe this was just because our dog is not used to the noise level. I believe he received good care while there and I paid for additional playtim... read more
Poor Customer Service Cassio Kennels is a good place to keep your dog if you don't regard your dog as a member of the family. On a recent long weekend, we kept both our dogs there for two nights. On the way to pick them up we knew we were going to be about 9 minutes late. So with kids crying in the back seat because they won't see their dogs, we called Cassio to let them know we would be 9 minutes late. The manager absolutely refused to stay to let us pick up our dogs! She said they had a "strict policy". Given this place is... read more
Terrible attitudes/customer service We discovered Cassio after taking our dog to several other kennels in the area and being unhappy with them. We've been taking her to Cassio for about 5 years and were very happy with them up until recently. The last 2x we have kenneled her with them, we've experienced quite a change (for the worse) in their customer service. They were supposed to have their groomer bathe her, give her a full summer trim and clip her nails. The groomer only bathed her, but they billed us for all of the serv... read more
Terrible attitudes/customer service We discovered Cassio after taking our dog to several other kennels in the area and being unhappy with them. We've been taking her to Cassio for about 5 years and were very happy with them up until recently.
Poor Customer Service Cassio Kennels is a good place to keep your dog if you don't regard your dog as a member of the family. On a recent long weekend, we kept both our dogs there for two nights. On the way to pick them up we knew we were going to be about 9 minutes late. So with kids crying in the back seat because they won't see their dogs, we called Cassio to let them know we would be 9 minutes late. The manager absolutely refused to stay to let us pick up our dogs! She said they had a "strict policy". Given this place is... read more
Poor Customer Service Cassio Kennels is a good place to keep your dog if you don't regard your dog as a member of the family. On a recent long weekend, we kept both our dogs there for two nights. On the way to pick them up we knew we were going to be about 9 minutes late. So with kids crying in the back seat because they won't see their dogs, we called Cassio to let them know we would be 9 minutes late. The manager absolutely refused to stay to let us pick up our dogs! She said they had a "strict policy". Given this place is... read more
The Absolute Best Place to have your dogs stay Cassio is the absolute best. My dogs are my family and the professionals at Cassio treat them as such.
My Dogs Can't Wait to Go Back! I recently (February 2011) used Cassio Kennels to board three of my Greater Swiss Mountain Dogs. I had previously used a chain that has several CT locations, but much preferred the indoor/outdoor boarding that Cassio offers. In my opinion, fresh air makes for a cleaner, more germ-free environment than the all-indoor facilities. Their rates were also more reasonable than many of the other boarding kennels in this part of CT, with multiple pet discounts, and VIP programs if you spend over $500 or... read more
My Dogs Can't Wait to Go Back! I recently (February 2011) used Cassio Kennels to board three of my Greater Swiss Mountain Dogs. I had previously used a chain that has several CT locations, but much preferred the indoor/outdoor boarding that Cassio offers. In my opinion, fresh air makes for a cleaner, more germ-free environment than the all-indoor facilities. Their rates were also more reasonable than many of the other boarding kennels in this part of CT, with multiple pet discounts, and VIP programs if you spend over $500 or... read more
Frequently asked questions about Cassio Pet Resort & Training Center
How is Cassio Pet Resort & Training Center rated?
Cassio Pet Resort & Training Center has a 3.9 star rating with 97 reviews.
When is Cassio Pet Resort & Training Center open?
Cassio Pet Resort & Training Center is open now. It will close at 6:00 p.m.
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