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Cassio Pet Resort & Training Center
- Pet Training
- Newtown, CT
About this business
A modern, clean, well maintained year-round facility for the care of your pet. Look at our website at www.CassioPetResort.com for pictures, schedule, fee and other information.
Location details
173 Mt Pleasant Rd, Newtown, CT, 06470, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:15 a.m. to 6:00 p.m. | |
| Tue | 8:15 a.m. to 6:00 p.m. | |
| Wed | 8:15 a.m. to 6:00 p.m. | |
| Thu | 8:15 a.m. to 6:00 p.m. | |
| Fri | 8:15 a.m. to 6:00 p.m. | |
| Sat | 8:15 a.m. to 6:00 p.m. | |
| Sun | 8:15 a.m. to 6:00 p.m. |
Nancy M. Nancy - 1) Please be so kind as to tell us the name of the kennel you now own. I would like to permanently avoid that place. 2) Some friendly advice from Stew Leonard's that you would be better off to follow: "Rule #1 -- The Customer is Always Right"; Rule #2 - If the Customer is Ever Wrong, Re-Read Rule #1."
My Dogs Can't Wait to Go Back! I recently (February 2011) used Cassio Kennels to board three of my Greater Swiss Mountain Dogs. I had previously used a chain that has several CT locations, but much preferred the indoor/outdoor boarding that Cassio offers. In my opinion, fresh air makes for a cleaner, more germ-free environment than the all-indoor facilities. Their rates were also more reasonable than many of the other boarding kennels in this part of CT, with multiple pet discounts, and VIP programs if you spend over $500 or... read more
Top Notch Care & Service Not sure what happened to the other guy, but I just left my dogs there and it was the BEST place I have ever left them. The facility and grounds were immaculate. The staff was VERY knowledgeable and incredibly friendly. On top of that, my dogs were treated by the staff as if they were their own. y dogs were happy when we arrived and happy when they left. They were keep in great condition (I have a pomeranian who requires frequent brushing). I have recommended Cassio Kennels to many of my friends and ... read more
The Absolute Best Place to have your dogs stay Cassio is the absolute best. My dogs are my family and the professionals at Cassio treat them as such.
Terrible attitudes/customer service We discovered Cassio after taking our dog to several other kennels in the area and being unhappy with them. We've been taking her to Cassio for about 5 years and were very happy with them up until recently. The last 2x we have kenneled her with them, we've experienced quite a change (for the worse) in their customer service. They were supposed to have their groomer bathe her, give her a full summer trim and clip her nails. The groomer only bathed her, but they billed us for all of the serv... read more
Will never go there again... Like one of the reviewers above, i was on my way back from the airport stuck in traffic no less than 10 min from the Kennel. I called them to let them know i would be 10 min late. They would not let me take my dog home, and would not let me speak with the owner of the Kennels. Despite this, i took my dog back one last time when i had to go on business. Needless to say my dog came back with Kennel Cough, though he had been properly vaccinated. My vet told me that was most likely b/c of the stagnan... read more
Training and boarding We have taken our dog here for training classes and boarding. The training classes are very good training and socialization for the dog and help owners with their puppy. Our dog also LOVED the agility classes. With boarding, it can be noisy, but for only $2 a session, a staff member will take your dog outside and play with them for an hour. They have many fenced in areas so your dig will get plenty of outside/ leg room time.
Keith K needs to grow up I was a former employee of this business and now own my own boarding kennel, and I can state with authority that the Keith's of this world are the bane of the kennel owner's existence. There is no acknowledgement that the people who staff a kennel are entitled to a life of their own or might want to get home to be with the dogs they love. It is all about Keith, who probably set a great example for his children in the frantic life or death struggle to check his pet out that night. Such drama!Get over ... read more
Awful place that has no idea what they're doing I took my little Papillon their for two days. I look around and the place looks nice, i see a play yard and i think my dog would like it. But when i come back to get her, it was rainy that day and the day before and my poor puppy comes out WET. i thought they kept small dogs inside. She was whining and shivering and just a big mess. We pay and leave. When we get back home, she can barely make it up the steps from the basement to the main floor. That's when i see that she's limp... read more
Frequently asked questions about Cassio Pet Resort & Training Center
How is Cassio Pet Resort & Training Center rated?
Cassio Pet Resort & Training Center has a 3.9 star rating with 97 reviews.
When is Cassio Pet Resort & Training Center open?
Cassio Pet Resort & Training Center is open now. It will close at 6:00 p.m.
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