Cassena Care at Norwalk

Veronica Filardi 

on Google

4 weeks ago

I was a visitor, my experience of the facility was that it was clean with big bright pictures. The Staff was kind and very helpful. The staff was also very attentive to the patients. 

ciera 

on Google

2 months ago

My brother was admitted to Norwalk Care Center. The facility has no running water. I learned this was due to Legionnaires’ disease in the building’s water system. In the meantime, patients were told to bathe with disposable wipes (so they can't brush their teeth??), meals were served on paper plates. The entire building smells terrible and feels dirty and unhygienic. Makes you want to vomit. The rooms and furniture are very old, with metal beds and stained chairs, and the place overall does not feel clean or safe. The phone ... read more

MARIA SMITH 

on Google

2 months ago

Legionnaire’s I do not recommend for your family or loved ones My son was admitted to Norwalk Care Center on September 11, 2025 after being transferred from Norwalk Hospital. By the next day (September 12) the facility had no running water, and as of September 14 it still was not restored. I was later told this was because the building has Legionnaires’ disease in the water system, so they had to shut it off. Patients were told to bathe with disposable cloths, meals were served on paper plates, and I saw peanut butter and je... read more