Caruso Ford Lincoln's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Caruso Ford Lincoln

4.4

About this business

Sales and Service of New Ford Cars, SUV's and Trucks. Complete Body Shop. Ford, Lincoln, Mustang, Fusion, Focus, Fiesta, Explorer, Edge, F-150, Super Duty, Econoline, Transit Connect, Escape, C-Max. 

Location details

3500 Cherry Ave, Long Beach, CA, 90807, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 9:00 p.m.
4.42,400 reviews
Select a rating
Mark Ross's profile image
Mark Ross 
recommend  Recommended
4 years ago

Very helpful & courteous. No pressure. Bought a Fusion Energi Titanium. Love it. Great experience. 

Mary Schickling's profile image
Mary Schickling 
recommend  Recommended
4 years ago

Pravin (sales rep) was very helpful & patient finding me my dream car. Victor (mgr) helped me to drive it off the lot same day. And Sal (finance) really pulled the deal together. Who ever likes the finance guy?! Lol I highly recommend Caruso Ford and am VERY happy with my purchase! 

Business response:

Mary, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit! 

Linda Lipscomb's profile image
Linda Lipscomb 
4 years ago

I took my car in for a oil change ...they did the works package... and when they rotated my tires they broke my wheel lock and didn’t notify me...my service request only says Please note:Vehicle needs 4tires,Front and Rear Brakes, Wheel Stud and Lock,possible leaking oil.....When I drove on the freeway my car kind of shake...when I got out to check my tires I notice my tire lock was broke in one of the sockets...Call Caruso they try to tell me that’s was telling me of the broken lock in the Please Note. Took car back now the... read more

Dennis Hatmaker's profile image
Dennis Hatmaker 
recommend  Recommended
4 years ago

Great experience! 100% helpful 

Business response:

Dennis, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. At Caruso Ford, we value our customers and we look forward to seeing you on your next visit. Take care! 

Erin McGinnis's profile image
Erin McGinnis 
recommend  Recommended
4 years ago

Easy to work with. Great experience as first-time car buyers. Thanks for your help! 

Business response:

Erin, we appreciate your feedback of our Staff's outstanding service! Please let us know if there is ever anything else we can do for you! Safe travels! 

Dave Portz's profile image
Dave Portz 
recommend  Recommended
4 years ago

My one and only place to buy a vehicle. Love everyone at Caruso 

Business response:

Dave, we are happy we could make your experience a positive one! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels! 

Ana Garza's profile image
Ana Garza 
recommend  Recommended
4 years ago

The staff at Caruso Ford Lincoln is great when it comes to customer service. They are professional, friendly and kind. Thank you for making me feel so valued. 

Business response:

Ana, thank you for your kind review; we are happy to pass along your comments to the team here at Caruso Ford! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! 

Fayed Sedrak's profile image
Fayed Sedrak 
recommend  Recommended
5 years ago

Excellent service and fast. 

Business response:

Fayed, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope to be of service to you again! Take care! 

Janet Nelson-Alvarez's profile image
Janet Nelson-Alvarez 
recommend  Recommended
5 years ago

Always a great experience at Caruso! Several weeks back, a truck on the freeway spit an orange caution cone into my path and it knocked some of my bumper all weird. I brought my car into the body shop expecting an unpleasant surprise but instead I got a very pleasant one indeed when the service person informed me that all that was needed was a bolt, which he produced (and didn't charge me a bit). What a kindness. I also brought the car in for an oil change which went off perfectly. Thank you for the great service, ladies and... read more

Frequently asked questions about Caruso Ford Lincoln

How is Caruso Ford Lincoln rated?

Caruso Ford Lincoln has a 4.4 star rating with 2,400 reviews. 

When is Caruso Ford Lincoln open?

Caruso Ford Lincoln is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com