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Carus Dental
- Dentists
- Austin, TX
About this business
Location details
7517 Cameron Rd # 106, Ste 107, Austin, TX, 78752, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They make me smile! I started going to Longhorn dental when we moved to this area and I'm still pleased with the quality of dental care myself and the family has received over the years. The staff is friendly and very passionate about what they do. Appointements are easy to get and in an emergency they're awesome. This office is easy to find and parking is great. Wouldn't want to go anywhere else! PROS: Staff - parking - appointments CONS: none I can think of
just ok service I went to Longhorn dental for a cleaning, and was treated like one of the masses. I thought the office was just acceptable, and my husband needed to go to, so I sent him afterward. He got stuck in traffic, then finally found it and showed up 3 minutes late, and was told that they couldn't take him. They told him to take a seat and they would take him if they had a few minutes, and after 3 hours he tossed his paperwork back at the receptionists who were ignoring him, and told them to toss his insurance info, h... read more
Horrible Office Management Overall the procedure went...ok. The issue I have is with the billing and account payable department. I have 2 insurance policies, so I get a refund on the amounts that I pay for my procedures. My procedures were done in March and April of 2006. The office explained I would have to file the paperwork to get my refund. I did as I was told and waited, and waited, and waited and got no response. Finally, after speaking with them they explained I filled something out "incorrectly". So we started the pr... read more
Dont expect to get your money back easily from Longhorn My advice to everyone is to avoid Longhorn as far as possible. I think their business practices amount to fraud. The problem is this: they make me pay an estimated cost for the service and then bill the insurance. The insurance makes the payment and turns out Longhorn owes me a balance. But every time I call they say a check is on the way but add that I could apply the balance to my next visit. Now I've decided to find another dentist, but have given up hopes of receivi... read more
Avoid at all cost. They are called CARUS Dental now. People at this dental office are totally unprofessional. I paid them a visit for regular cleaning 2 years ago. Really didn't like their sloppy attitude. They had to do cleaning in 2 steps. Fist X-rays, then cleaning. So I had to pay 2 visits. Cleaning was done sloppily. I was told by the dentist that all my teeth are bad and I need to do a dental work worth thousands. I changed to a different dentist and was told that I have extremely healthy teeth. Never mind that. I was ... read more
Deceptive Business Practices and Bad Customer Service I'm firing this dentist today and switching to another one in my Humana network. During my cleaning they told me that I needed oral surgery to remove a cyst on my lower lip. They told me it wouldn't cost much and my insurance should cover it, and that the operation is ABSOLUTELY NECESSARY and NOT a cosmetic issue. So they scheduled an appointment to come in a week later. So the next week that I came in, they led me to the room and had me meet an oral surgeon. He was nice ... read more
Unsure Not really sure about these guys I was trying to post a complaint about another dentist and didn't realize that I was on the wrong page. Unfortunatly this site doesn't allow you to cancel your post. Maybe they should look in to that.
Slow slow service... This is a shop with a few dentists. I found them to be extremely slow and inefficient. I had an appointment at 8:40 thinking I could make it to work by 10 am, but I was still in my chair at 10:15 am. And I didn't even get my teeth cleaned - they just took x-rays! Then they recommend all this work - they wanted me to come in 4 times a year. Thanks but no thanks - I'll come as much as my insurance will cover me. So needless to say, I won't go back. PROS: None CONS: Slow, pushy, over-service.
opu_mahbub thank you so much for sharing this, it is very important for everybody ....
Frequently asked questions about Carus Dental
How is Carus Dental rated?
Carus Dental has a 1 star rating with 4 reviews.
When is Carus Dental open?
Carus Dental is closed now. It will open tomorrow at 9:00 a.m.
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