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131 Bloor St W, Toronto, ON, M5S 1R1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 11:00 a.m. to 6:00 p.m. | |
| Wed | 11:00 a.m. to 6:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I expected a higher level of service from a store of this stature. I went in to have something fixed, and they needed to remove my wristband to complete the work. When they returned my watch, I put it on, but within a few minutes, one side of the band came loose and almost caused me to drop my watch!!! This experience raises serious concerns about their level of professionalism. It feels like smaller jobs are overlooked because they’re not as profitable, and not all customers or requests are treated with the same level of ca... read more
Overall, the service experience was a bit mixed. When we first walked in, we weren’t greeted or approached right away, and we noticed that other clients were being seated while we were left standing. This made the initial impression feel a bit unwelcoming. That being said, one staff member at the front (an Asian woman, unfortunately I didn’t catch her name) was very kind, attentive, and helpful throughout. She made a noticeable difference in our experience and we really appreciated her professionalism. We were also offered c... read more
I went to get my Panthère watch serviced today and was very warmly greeted by the staff. Infact they polished my ring while I was there. Will be back for future purchases.
Cartier is the best product ever
Came into get my partner her first watch. Sara was patient and helpful! Thanks for the good service!
Cartier has a 4 star rating with 227 reviews.
Cartier is closed now. It will open tomorrow at 11:00 a.m.
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