Carstar Spectrum Auto

Gina Vivar 

on Google

5 months ago

LOVE this place! Unfortunately my NEW car was rear ended and I only got it three months prior. I was beyond upset. I picked up my car today and it looks as though nothing ever happened. Vicky is so welcoming. She brightens your day as soon as you walk through the door. Melissa was very informative and extremely helpful throughout the entire process. I love that this place was able to help make my car look as good as new! 

Stephen Vaknin 

on Google

5 months ago

This place is absolutely shameful. They took almost 2 months to repair my vehicle and after taking the vehicle back all the body panels were installed incorrectly. They also made me wait two weeks to find a battery for the vehicle, which I sourced in one hour elsewhere. Paid $500 to tow the vehicle to another shop, where they also found $3000 (!!!) in additional damage which was not fixed. After all this, I will have to have the vehicle repaired all over again. Carstar charged $19k for this repair. If you do business with... read more

Bryan Lee 

on Google

6 months ago

The staff was extremely helpful and communicated professionally. Edit: Same day when I got home: It was fine until I reached to work and realized that there were minor sounds coming from undercarriage. I expressed that the undercarriage was shredded and the front needed a fix (hit and run case), but only the front was fixed that took a little bit of time and almost cost a whole down payment to "repair" my lease vehicle. As you can see from my pictures, the undercarriage was just left. From the other picture, just a piece of... read more

joel rodriguez 

on Google

5 months ago

The receptionist Victoria and the estimator Melissa were very helpful and informative throughout this process. My vehicle was fixed back to normal and returned within a week. Thank you to the staff for the hard work and everyone involved to bringing this beauty back to its original form. I highly recommend anyone to get their vehicle or vehicles repaired here the professionalism and timing is on point. Thank you for your service!!!!! 

E L 

on Google

3 months ago

I had an amazing experience getting my car repaired! The service was incredibly fast, and everything was done perfectly. The quality of work exceeded my expectations, and I couldn’t be happier with the results. Also, a special shoutout to Vicky at the front desk she’s such a lovely person and made the whole process even smoother. It’s rare to find such efficiency, excellence, and great customer service all in one place. Highly recommend!