Carstar Spectrum Auto

Allyssa Castillo Gorospe 

on Google

a week ago

I would like to thank the amazing team of carstar spectrum auto (Mr. Dennis, Ms. Trinity and the men) for going above and beyond with the repair of my Tesla Model 3 2023. They did a fantastic job with the repair, excellent communication with insurance and with me (customer). My car was picked up later than expected but I was informed beforehand. Every process was explained and made sure that everyone involved is updated. The day I picked up my car it was charged and was even cleaned. 100% would recommend. 

Susan Malandra 

on Google

2 weeks ago

I could not be happier with the service I received. My repair was an insurance claim and everything was done quickly, perfectly and with great care. When I waited for my initial estimate every customer who came in greeted the staff like family and they were genuinely happy to be there for service. Now I understand why. Melissa was so easy to work with communicated with me every step of the repair. Would definitely recommend, even though I never hope to go back :) 

Stephen Vaknin 

on Google

6 months ago

This place is absolutely shameful. They took almost 2 months to repair my vehicle and after taking the vehicle back all the body panels were installed incorrectly. They also made me wait two weeks to find a battery for the vehicle, which I sourced in one hour elsewhere. Paid $500 to tow the vehicle to another shop, where they also found $3000 (!!!) in additional damage which was not fixed. After all this, I will have to have the vehicle repaired all over again. Carstar charged $19k for this repair. If you do business with... read more

Bryan Lee 

on Google

7 months ago

The staff was extremely helpful and communicated professionally. Edit: Same day when I got home: It was fine until I reached to work and realized that there were minor sounds coming from undercarriage. I expressed that the undercarriage was shredded and the front needed a fix (hit and run case), but only the front was fixed that took a little bit of time and almost cost a whole down payment to "repair" my lease vehicle. As you can see from my pictures, the undercarriage was just left. From the other picture, just a piece of... read more

Gina Vivar 

on Google

6 months ago

LOVE this place! Unfortunately my NEW car was rear ended and I only got it three months prior. I was beyond upset. I picked up my car today and it looks as though nothing ever happened. Vicky is so welcoming. She brightens your day as soon as you walk through the door. Melissa was very informative and extremely helpful throughout the entire process. I love that this place was able to help make my car look as good as new!