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Carstar Spectrum Auto
- West Nyack, NY
About this business
Our focus is on customer satisfaction via excellence in body repairs, painting, and general auto repairs.
Location details
175 NY-303, West Nyack, NY, 10994, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
LOVE this place! Unfortunately my NEW car was rear ended and I only got it three months prior. I was beyond upset. I picked up my car today and it looks as though nothing ever happened. Vicky is so welcoming. She brightens your day as soon as you walk through the door. Melissa was very informative and extremely helpful throughout the entire process. I love that this place was able to help make my car look as good as new!
This place is absolutely shameful. They took almost 2 months to repair my vehicle and after taking the vehicle back all the body panels were installed incorrectly. They also made me wait two weeks to find a battery for the vehicle, which I sourced in one hour elsewhere. Paid $500 to tow the vehicle to another shop, where they also found $3000 (!!!) in additional damage which was not fixed. After all this, I will have to have the vehicle repaired all over again. Carstar charged $19k for this repair. If you do business with... read more
The staff was extremely helpful and communicated professionally. Edit: Same day when I got home: It was fine until I reached to work and realized that there were minor sounds coming from undercarriage. I expressed that the undercarriage was shredded and the front needed a fix (hit and run case), but only the front was fixed that took a little bit of time and almost cost a whole down payment to "repair" my lease vehicle. As you can see from my pictures, the undercarriage was just left. From the other picture, just a piece of... read more
Coming into the body shop after my accident wasn’t an easy moment for me, but I was pleasantly surprised when Vicky greeted me in a friendly and welcoming way. She was able to reassure any doubts I had about my car repairs. I had a great experience with this auto body shop. The customer service was both professional and warm. They clearly explained the repair process, answered all my questions, and kept me updated throughout.
I had such a wonderful experience with Carstar Spectrum Auto getting my car fixed. They were very skilled, and service there was also great! Especially, Vicky was very welcoming and friendly, and also helpful! She and repair manager explained the process thoroughly, which helped me understand the process better. They were trustworthy, as well. The car was in very good condition, and their work was absolutely outstanding! Thank you!
Frequently asked questions about Carstar Spectrum Auto
How is Carstar Spectrum Auto rated?
Carstar Spectrum Auto has a 5 star rating with 833 reviews.
When is Carstar Spectrum Auto open?
Carstar Spectrum Auto is open now. It will close at 5:00 p.m.
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