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CARSTAR Portage

4.7

About this business

At CARSTAR Portage, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Portage provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty. 

Location details

6725 Lovers Ln, Portage, MI, 49002, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.7192 reviews
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Heather's profile image
2 years ago

World Class Painters! This small shop has a friendly Christian family atmosphere that cannot be matched. The customer's satisfaction is their #1 priority. All the work they have done for me in the past has been spectacular. The body work is great and the painting is flawless! PROS: Cute painter! CONS: None 

Bob's profile image
2 years ago

Poorly managed I was not impressed. The shop is not managed very well. After discussing what work was to be done on several occassions, including the morning I dropped the vehicle it off they still managed to screw up it. They ended up performing additional work that was not in the quote. They said they did what was on the quote, which they did, the the work on the first quote not the second. If you go to these guys make sure they tear up older quotes so they don't get confused. 

Matthew Thomas's profile image
Matthew Thomas 
recommend  Recommended
4 years ago

What an awesome facility you guys run. My wife had the front of her car Repaired recently and I was extremely impressed by the detail and quality of the work that was done. We received our car fully detailed inside and out, Looking almost better than when we picked it up from the show room. We can't thank you guys enough! 

Brandon VanMeekeren's profile image
Brandon VanMeekeren 
recommend  Recommended
4 years ago

Above and beyond service and follow up! THANK YOU and great work‼️ 

Business response:

Thank you so much for your comments. We really do appreciate them! 

Carol Weeks's profile image
Carol Weeks 
recommend  Recommended
4 years ago

Excellent service. Extremely helpful. Always pleasant. Would highly recommend 

Business response:

Thank you so much! 

Craig Bowman's profile image
Craig Bowman 
recommend  Recommended
5 years ago

Phenomenal service! Kept me up to date on my car throughout the entire process. The final repairs were immaculate. Highly recommended this shop! 

Denise McDonald's profile image
Denise McDonald 
5 years ago

My insurance company sent me here after an accident. Customer service started out average, but as the time went on with my vehicle in their shop, it quickly declined. Ladies at the front desk made sly remarks. My car came back damaged from them, and even with picture evidence, the manager “Ryan” belittled me because I didn’t drive a brand new car, my car was too old to be worth fixing even though it was the damage they did to my car. Now I have to go back through my insurance company to get repaired what they damaged. If you... read more

Kristen Sportell Roberts's profile image
Kristen Sportell Roberts 
recommend  Recommended
5 years ago

I took my husband's car in yesterday for an estimate on a minor repair. Everyone working there was fantastic and very personable. The gentleman who came out to look at the car thought they could buff out the scratches. He took the car back, and within 10 minutes it was done. I had previously been to another shop earlier in the day and was treated terribly. I will be recommending Carstar Portage from now on. 

Stephanie Van Avery's profile image
Stephanie Van Avery 
recommend  Recommended
6 years ago

They did such an amazing job on my car and the employees are so helpful and friendly! 

Frequently asked questions about CARSTAR Portage

How is CARSTAR Portage rated?

CARSTAR Portage has a 4.7 star rating with 192 reviews. 

When is CARSTAR Portage open?

CARSTAR Portage is closed now. It will open on Monday at 8:00 a.m. 

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